Thousands of businesses have been able to grow their revenues and optimize their sales by opening up their online channel and incorporating eCommerce into their operations. The most obvious industry example is retail, but eCommerce has become such a prominent part of consumer interest that it is now applicable to nearly any industry.

With a strong eCommerce presence comes a lot of backend logistics that make a fully or partially online business successful. Whether you’re dabbling in the thought of branching out your online presence due to COVID-19, or you’re trying to figure out how to optimize your existing online operations, this interview with Brian Potts of Third Stage Consulting offers some insights that will spark your interest.

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