28 - How Skills and Knowledge Can Be Used to Build Rapport With Others | Helene Kempe
Digital Rapport® Podcast with Jatinder Palaha
English - December 10, 2020 00:16 - 59 minutes - 109 MB - ★★★★★ - 1 ratingBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Lecturer and Author #BrenéBrown said, “I define #connection as the 2#energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship.”
Isn’t it interesting that when we feel seen, heard, and valued the energy between conversations shifts, when we feel valued there is a sense of appreciation and acceptance. There is a deeper understanding found in the similarities which creates a connection of being understood. And being understood leads to better rapport.
But how does one create this connection, how does one create #rapport with others so we can live in a way that serves both as opposed to just one. And why is this so important in #communication?
Join me on this journey as we speak to international’s #speaker and trainer Helene Kempe as she shares how #connection, #skills and the #knowledge we have acquired can be used to add value and deepen connections and #relationships when building rapport with those around us.
In this episode we cover:
What is rapport
How does it work
Creating a one-off connection
Skills you can learn for personal and group
Development of Bain based on personal values
Environmental influences on your growth
Interest in something helps your Brian adapt for what you are after
HLPS - highest life priorities
Value-based selling / fair exchange
Looking for the clues, tuning into them, listening
Use Questions to open up the conversation
Being present
Energies and chemical
Energy matrix - field
Energy exchange, finding things in common
Out interest vs their interest - add value
Intention for connection (where you coming from how be of service or and do you want to ?)
Humbly empowered = grace
Gratitude and instant rapport
Overdog position / underdog - empowered states
Equilibrium into balance
All marketing is polarisation
Energy of fair exchange
Connecting online
Create something of value and service
Group rapport
Authority position, care, get to know people
Consistency in brand, service delivery helps with rapport
How are you showing up in the person's view, ie feedback
Helene Kempe - https://www.optimumthinking.net/
Jatinder Palaha - https://www.jatinderpalaha.com
Digital Rapport® - https://www.digital-rapport.com/