16 - Automation versus Personalisation

Digital Rapport® Podcast with Jatinder Palaha

English - October 22, 2019 07:05 - 17 minutes - 24 MB - ★★★★★ - 1 rating
Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: 15 - When To Use Your Personal Brand vs Business Brand

Next Episode: 17 - How To Use Rapport and Relationships to build Your Business Online

Today I'm going to be talking about automation versus that personalisation with your customers and clients.

Some of the pros and cons.
When to use what?
How you can go about providing better service.
How using automation and system can help you scale.
How you can go about mapping out your processes to then see which system best support your business model.
And some customer support issues and how to resolve them