In this podcast episode, John Kravitz, Chairman of the CHIME Board of Trustees and CIO of Geisinger Health, chats with Marc Potash, Founder and CEO, CERTIFY Global. John and Marc explore the challenges and potential of using facial recognition to confirm patient identity. Descriptions and real-life examples illustrate their discussions of increased accuracy, rapid workflow and efficiency, protecting patient data in the cloud, and using technology to provide concierge-style personal service for patients.