In today's Modern Digital Enterprise, the digital transformation podcast from Anexinet, Steve and Glenn talk with Citizens Bank VP, Jeet Shome on the ins and outs of Robotic Process Automation (RPA). 

This episode also answers the following questions:

What is Robotic Process Automation (RPA)?

What is attended versus unattended RPA?

What use cases are a good fit for RPA, including front-office and back-office use cases?

Which RPA platforms are better at back-office RPA versus desktop RPA?

What is the role of RPA in Machine Learning (and general) bias-removal?

How should our organization get started with RPA?

Is there a security application for RPA? That is, could RPA be used to make a system more secure?

Who are the big players in Robotic Process Automation?

How do you justify the cost of the platform?

Is there a minimum number of transactions required for a good ROI?

What are some tips or key takeaways for anyone contemplating RPA at their company?

What’s next for RPA?

How might RPA be improved even further?

 

Links in the episode:

How to identify Robotic Process Automation (RPA) opportunities