Tiffani Jones Brown: Communication tactics to manage conflict and improve collaboration

In today’s episode, I speak with Tiffani Jones Brown, Executive Editorial Director at Dropbox. Tiffani oversees an interdisciplinary team of copywriters, UX writers and graphic designers. She specializes in simple and emotionally intelligent branding and copy, defining the voice and tone for multiple startups, including Facebook and Pinterest. Tiffani currently helps lead the transition of Dropbox to Virtual First.

We dive into the importance of effective communication by finding your authentic voice as a designer, practical ways to communicate for brevity and clarity using human-centric language, how simple communication tactics can optimize productivity in a remote culture, and managing conflict to improve team dynamics and collaboration.