Jesse James Garrett: The key to leadership, authenticity and relationships

Jesse James Garrett has been one of the most prominent voices in digital product design for more than 20 years. His career highlights include co-founding the groundbreaking UX consultancy, Adaptive Path; writing the foundational book The Elements of User Experience, whose iconic five-plane model has become a staple of the field; and defining Ajax, the dynamic interaction model that transformed web technology and design in the Web 2.0 era. His work has been published in more than a dozen languages and he is a frequent keynote speaker on making designers and organizations more human-centered in their work.

We dive into leadership through relationships, how most struggles of unhealthy design teams can be traced back to unhealthy relationship dynamics, paired with leading with authenticity, and how too many designers feel they have to shed some part of who they are in order to fit the mold of leadership. But leadership has no mold and comes in every shape imaginable.