Every dentist encounters patients who have oral hygiene issues that are difficult to diagnose and questions that may not have clear-cut answers. Also, some patients claim to have immaculate oral hygiene home care, but still get cavities and want to know why. 

What are the best ways to deal with these patients? 

Is "I don't know" an acceptable answer? 

What is the dentist's responsibility and the patient's? 

We discuss these topics and much more on Episode 39. 

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