Don’t just wait by the phone or blindly hand out referral cards and hope you’ll get some patients coming in. There are three proactive things you can do to be in control of the number of word-of-mouth referrals you see.

 

1:59 – Patient acquisition costs: how much are you spending per new patient?

5:11 – Gaining control over the number of word-of-mouth referrals you receive

9:55 – The stats: How many referrals should you be seeing?

16:33 – Who should ask patients for referrals?

20:19 – How to get patients’ family members scheduled

27:37 – Getting at “two-for-one” with new patients

31:05 – Should you use referral (or “Care to Share”) cards?

 

Receptionist & Scheduling Coordinator Training Courses - https://ddssuccess.com/

The MGE New Patient Workshop - https://www.newpatients.net/

Learn more about MGE - https://www.mgeonline.com/