Ep. 3: A New Take on the Dental Receptionist Position

Dental Business RX

English - October 04, 2021 09:00 - 45 minutes - 62.2 MB - ★★★★★ - 22 ratings
Management Business dental dentalbusiness dentalconsultant dentalconsulting dentaleconomics dentalmanagement dentalmarketing dentalpractice dentaltown dentist Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Ep. 2: What’s Going on with the Labor & Staffing Market?

Next Episode: Ep. 4: The Economic Future of the Dental Industry

Why are dental office receptionists so undervalued and under-trained? And why don’t most dentists realize this oversight is costing them majorly in terms of potential patients and income? In this episode, we discuss the role of the receptionist, bringing on special guest Jeff Santone to share some staggering statistics and horror stories from placing mystery calls to dental offices (2:36), and then Sabri Blumberg joins us to provide simple guidelines for training your receptionist to be more effective at handling the phones and getting new patients in for appointments (22:01).

Request your Free Mystery call here.

Online video training for your team here.