Ep. 16: 6 Metrics for Practice Success, Pt 2

Dental Business RX

English - January 03, 2022 10:00 - 28 minutes - 25.7 MB - ★★★★★ - 22 ratings
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Previous Episode: Ep. 15: 6 Metrics for Practice Success, Pt 1

Next Episode: Ep. 17: Finding a Hygienist in Today’s Market

Special guest Jeff Santone is back to wrap up the six key metrics for assessing the health of your dental practice. In this episode, they focus on your measuring performance at acquiring and retaining patients.

0:44 – What is “call conversion rate” and how do you measure it?

16:52 – How many patients are you losing? Measuring your attrition rate

Download the New Patient Call Log - https://www.mgeonline.com/np-call-log

Learn more about MGE - https://www.mgeonline.com