DEMA Live artwork

DEMA Live

55 episodes - English - Latest episode: over 6 years ago - ★★★★★ - 2 ratings

Estate Managers, House Managers, Private Chefs, Personal Assistants and other Private Service Professionals get together to discuss industry topics.

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Episodes

DEMA 2017 Award Presentation

November 15, 2017 01:00 - 36 minutes - 32.9 MB

Join DEMA on a very special edition of DEMA Live, as we recognize this years 2017 award winners. We will be giving out the awards of Lifetime Achievement, Private Service Professional, Supplier, Educator, and Chapter of the Year. This presentation usually is made at the annual convention however due to in climate weather the convention was cancelled. We would like to use DEMA Live as the platform for each of these very successful individuals and Chapter to receive the recognition they so righ...

DEMA Live- The New way to move Fine Art, The Confidential Asset Platform

August 18, 2017 03:00 - 45 minutes - 40.7 MB

On this edition of DEMA Live we are joined by Rita Sullins,  founder of the newest private benefit for DEMA members, “The Confidential Asset Platform”.  The Confidential Asset Platform is going to provide DEMA Principal’s the private opportunity to purchase and sell extremely rare pieces of art and jewelry on a direct buyer to seller basis. This platform will be hidden behind the DEMA Website and will help insure that no outside sources will be able to see what these assets are selling provid...

DEMA Live- LinkedIn: Connecting you with people in your industry

May 31, 2017 16:00 - 45 minutes - 41.1 MB

On this edition of DEMA Live Donna Shannon, of Personal Touch Career Coaching Services joins the show to discuss the impact that LinkedIn has had on the private service industry.  Donna will address how a professional individual can leverage LinkedIn not only to build great connections but also help build a toolbox of relationships to have at your disposal when you need them most.  Donna will also run down the recent changes to LinkedIn and will address the new pay to play platform that Linke...

DEMA Live- Capturing your memories with History Associates

March 29, 2017 16:00 - 46 minutes - 41.4 MB

On this episode of DEMA Live, Dr. Ken Durr of History Associates shares insights into how estate managers can help their principals preserve and share their family history. We will also discuss  the process behind  writing a history book or biography and the impact that it can have on the family or the business which they may own.  

DEMA Live- Things you need to know when making an insurance claim

March 22, 2017 16:00 - 46 minutes - 41.8 MB

This week on DEMA Live, Carl Gross of Global Midwest Adjusters International joins the show.  During the show Carl will be talking about different situations that the luxury homeowner should be aware of.  He will also help provide tips and other items that PSP’s to look for to make sure that the homes they manage are insured properly before it is too late.  So don’t wait until the unspeakable happens, listen in to this weeks show so that you can be the security blanket your principal hired yo...

DEMA Live: What you need to know about protecting fine art with Art Guard

March 15, 2017 16:00 - 46 minutes - 41.3 MB

On this edition of DEMA Live Bill Anderson of Art Guard joins us.  Many in the art world consider Art Guard, as the go to resource consider when it comes to providing protection for your high-end art collection.  We will be discussing how securing art has changed over the past 10 years, how technology is now impacting the security side of art, and the importance of maintenance, installation, and cataloging of your collection.  

DEMA Live: Ways to fine tune your home lighting experience

February 15, 2017 15:30 - 45 minutes - 41.2 MB

On this edition of DEMA Live we will be discussing the lastest lighting technology solutions as they pertains to today's homes.  Joining us for this discussion will be Jeff Dean of Lutron Lighting Controls.  Jeff is the Northeast Sales Manager for Lutron and has seen first hand all of the technological advancements that have happened over the past ten years.  He will share with us his insight on those changes and how they have impacted the home and will also share with us some of the new tech...

DEMA Live: The in's and out's of organizing the estate

February 08, 2017 17:00 - 46 minutes - 41.4 MB

On this edition of DEMA Live we will joined by Sonya Weisshappel owner of Seriatim.  In addition to home organization Seriatim has experience in organizing tax receipts, downsizing, life transitions, they have even been asked get involved as consultants in insurance reviews.  On the show will discuss these topics and so much more as it pertains to being a home fiduciary consultant.

DEMA Live- Make the impossible possible when it comes to hot events

February 01, 2017 17:00 - 45 minutes - 40.8 MB

On today’s DEMA Live, Thorsten Meier, Founder of Life In Motion Group  joins the discussion to talk about things that you need to know when trying to procure those hard to find tickets for the hottest shows in town.  Thorsten will explain how you can look like a rock star to your principal and make the impossible possible.

DEMA Live- How to manage and maintain your fur apparel

January 25, 2017 17:00 - 4 minutes - 3.41 MB

On this edition of DEMA Live we will be doing the show on sight at Christo’s Fur Salon located in Chicago, IL.  Christos Taltsidis, Master Furrier, is a fur and leather artist from Kastoria Greece which is known as the fur capital of the world.  Christo will share with us stories from his past as well as industry secrets that will help our membership when purchasing fur products.  In addition he will also be providing tips on how to properly maintain these goods.  

DEMA Live - Personal Career Skills Development

January 18, 2017 17:00 - 46 minutes - 41.7 MB

It’s a New Year on DEMA Live and we are excited to kick the year with a show on personal career skill development.  During this show we will be joined by industry leaders Donna Shannon of Personal Career Touch Services and David Gonzales of Domestic Placement Network and EstateJobs.com.  On the this edition we will be talking about different ways that PSP’s can separate themselves from their peers.  Finding the perfect job can be difficult, but with the support things can go a lot smoother.  ...

DEMA Live: Healthy Eating for the Holidays

November 23, 2016 17:00 - 46 minutes - 41.3 MB

It is that time of year again.  Working and attending holiday parties with tables full of some of the most fantastic foods a person can imagine.  Unlike the grocery store we can’t just stick to the perimeter of the store.  We have to make choices and good ones at that.  On this edition of DEMA Live Colleen Forgus, Founder of Girl and the Egg, will be talking about how to handle the food temptations that are presented to all of us during the holiday season.  She will also be discussing how pr...

DEMA Live: PSP differences working in the United States vs. working abroad

November 16, 2016 17:00 - 46 minutes - 41.3 MB

On this edition DEMA Live Melody Richards a Newborn Care Specialist and family relations’ counselor will join us.  Melody has worked for some of the most prestigious high net worth families in the world.  She is going to share her thoughts and experiences on how to handle different styles of families, the challenges of raising a child in modern society and differences working in the states vs. abroad.  

DEMA Live: Holiday Planning and the Art of Gift Giving with Christofle

November 09, 2016 17:00 - 46 minutes - 41.2 MB

Jake Alexander of Christofle joins DEMA Live to discuss some of the important things to remember when planning luxury holiday events and how to master the art gift giving either personally or on a corporate level.  Christofle is a gift that no one will ever forget!  Jake will talk about different gift ideas that Christofle has to offer starting from as low as $250.  He will also be providing a DEMA Memership discount code that will give a 20% discount to anyone that uses the code.  Now there ...

DEMA Live: Managing & Preparing an estate for winter

October 19, 2016 16:00 - 45 minutes - 40.8 MB

Bartlett Tree Experts was founded in 1907 by Francis A. Bartlett and is the world’s leading scientific tree and shrub care company.  Nick Martin will be joining the program to discuss some of the things that Barlett has implemented over the years to better maintain the countries trees.  On the program we will discuss the importance of building a stronger root structure, risk assesment of landscapes, pest control, and proper tree pruning. Listen into the show so that you can prepare for the u...

DEMA Live: The world according to Mrs. Green Part 2: Sustainable Living

October 12, 2016 16:00 - 46 minutes - 41.4 MB

On this edition of DEMA Live we are joined again by the world famous Mrs. Green, of Mrs. Green’s World.  Mrs. Green was one of the presenters at this year’s DEMA Convention and she was so well received by the attendees that we asked her if she would like to come on DEMA Live.  In the second of this two part radio show Gina will share some tips some of the ways we might be able to implement a more sustainable approach to  managing a household for our principals, suppliers, and for ourselves as...

DEMA Live: How to handle the aftermath of Hurricane Matthew

October 07, 2016 14:30 - 42 minutes - 38 MB

This is a special DEMA Live to provide important information for residents that will be impacted by hurricane Matthew. We are joined by new Global Affiliate Members of DEMA, Globe Midwest Adjusters International. Ethan Gross-VP and COO will help provide victims of hurricane Matthew with the approriate steps to take after the hurricane has passed .

DEMA Live: The world according to Mrs. Green

October 05, 2016 19:00 - 46 minutes - 41.4 MB

On this edition of DEMA Live we have a special guest.  The world famous Mrs. Green, of Mrs. Green’s World, joins us.  Mrs. Green was one of the presenters at this year’s DEMA Convention and she was so well received by the attendees that we asked her if she would like to come on DEMA Live.    Mrs. Green offers simple, creative ways to adopt green habits that benefit individuals, families and companies, and are good for the planet. Everyone from retired chemical engineers to design-school mil...

Joanne Weiner from Palm Beach International Academy Joins Us

September 21, 2016 16:00 - 45 minutes - 41.2 MB

Palm Beach International Academy (PBIA) is at the forefront of 21st Century Education. Today’s student must be a creative problem solver who understands how to communicate and collaborate across many disciplines. Our programs promote these skills and more. We create personalized and accredited academic plans to fit the unique interests and lifestyles of each student. From K-12, to undergraduate and graduate studies, our students become lifelong learners. Students work one-on-one or in smal...

DEMA Live-How to Reduce Your Estates Global Footprint with Steve Feldman

August 10, 2016 16:00 - 45 minutes - 40.8 MB

On this edition of DEMA Live,  Steve Feldman of Renovation Angel join the discussion on How To Reduce Your Estates Global Footprint.  Renovation Angel is the only company in the world the is a no-profit organization that focuses it’s attention on recycling luxury kitchens.  In addition to learning more about how the process works Steve will touch on how this became a passion for him and what you can expect to learn when he and his panel of Greenologist take center stage at this years DEMA Con...

DEMA Live: PSP Resume Writing- Things that you may have never thought about

August 03, 2016 16:00 - 45 minutes - 41.1 MB

On this edition of DEMA Live, PSP Resume Writing Expert, Donna Shannon of The Personal Touch Career Services will join the show.  As awareness of this industry increases more people have shown interest in entering it.  Donna Shannon will talk about ways that every person in the private service industry can improve their resumes.  She will also discuss how the private service resume differs from the corporate resume.

DEMA Live: PSP Corner w/ Flamingo Chapter President Kerry Lyons: Yacht to Land

July 26, 2016 01:00 - 45 minutes - 41.1 MB

After the success of last week’s show with Katy Carter of Allied Marine the time was right for a DEMA Live PSP Corner.  We reached out to DEMA Chapter President Kerry Lyons to come on the show and explain how she has been able to make the transition from crew to staff.  Join this week's DEMA Live at a special time and learn how closely related the two industry's are.

DEMA Live: Hitting the High Seas with Katy Carter of Allied Marine

July 20, 2016 16:00 - 45 minutes - 40.6 MB

This week on DEMA Live we are taking to the high seas with our guest Katy Carter of Allied Marine Yachts and Charters.  Allied Marine is one of the world’s largest luxury brokerage and yacht charter companies in the world.  While on the show we will explore some of the nuisances related to the yachting industry.  Discussion topics will include things that need to be considered when purchasing a yacht, questions that need to be asked when chartering a yacht, and lastly things that need to be c...

DEMA Live: How to work with your agency w/ Casa Bella Placement Agency

July 13, 2016 16:00 - 45 minutes - 40.7 MB

Maneuvering the employment waters can seem like a daunting task.  Knowing which agency you want to represent you, what positions are the right positions for your skill set, not knowing how long you will be unemployed, and of course are you employable, are all questions and concerns that any PSP has.  On this edition of DEMA Live, Isabel Marques, founder of Casa Bella Residential Staffing, will join us to discuss these topics and so much more.  In addition to the topics above we will be discu...

Past vs. Present - The Latest Table Setting & Fine Silver Flatware Trends

June 29, 2016 16:00 - 45 minutes - 41 MB

The pioneers of luxury, Christofle have been the leading designer and manufactures of fine silver flatware since 1830. Join us as we have a candid discussion with their experts about table setting and fine silver flatware trends. With the times of change and a younger generation, has this changed the traditional formal etiquette? What has Christofle done to accommodate these changes, yet keep true to their rich history and traditions? We are thrilled to have once again Christofle as our Awar...

DEMA Live: The Art of Appraisals, what you need to know

June 22, 2016 16:00 - 45 minutes - 40.8 MB

What is the importance of doing an appraisal?  How does it help provide protection for the family that you work for?  How do appraisals differ from company to company?  All of these questions will be answered on this edition of DEMA Live when Ray Nugent of Nugent Appraisal Services will join us.  Nugent Appraisal Services has over 40 years of experience and we will be touching on the importance of appraisals, frequency of appraisals, and what items should be appraised.

DEMA Live: The secrets you need to know about jet travel

June 15, 2016 16:00 - 45 minutes - 41.1 MB

In today’s busy, fast paced lifestyle it can be tricky trying to get your principal from point A to point B on time.  One of the areas relied upon to make this happen is transportation.  The most expensive and time consuming areas of transportation is flying. On this edition of DEMA Live we will be joined by Matthew Winer, founder of Jet Management Associates.  With over ten years of experience Matthew has seen all spectrums of the business.  While on the show we will discuss topic issues su...

DEMA Live: 2016 DEMA Convention Preview

June 08, 2016 16:00 - 45 minutes - 41.2 MB

In this edition of DEMA Live, the curtain will be pulled back to reveal an insiders sneak peek at what you can expect if you attend the 2016 DEMA Convention.  This year’s DEMA Convention will provide a very special feel as it is the 5th Annual DEMA Convention.   The shows host Matthew Haack and DJ Havercamp will talk about some of the speakers and the topics that will be addressed at this year's convention.  They will also reflect back at some of the more exciting moments of past DEMA Conven...

DEMA Live: PSP Corner w/ Graham Lefford Live-In vs. Live Out

May 25, 2016 16:00 - 46 minutes - 41.4 MB

On this episode of DEMA Live will tackle the issue of working a Live-In or Live-Out position from the perspective of a Private Service Professional.  For years the industry has struggled with which position has the better benefits. Is it easier to work a postion where you can leave at the end of the day or to have the ability of having a place to stay where your work?  Can you ask for higher pay with either of the positions?  Is it healthier to seperate business from your private life?  There...

DEMA Live: How the internet is impacting Private Service with Estate & Manor

May 18, 2016 16:00 - 45 minutes - 40.8 MB

DEMA has expanded overseas to London and Monaco.  This expansion of the association  has created new relationships and resources that we can now offer to our membership.  One of those relationships built while in London was with the Chief Editor  of Estate and Manor, Andrew Tilston. Estate & Manor is an online magazine portal which is dedicated to global private staffing and luxury lifestyle services. Estate & Manor offers readers a glorious insight into the  world of working with afflu...

DEMA Live- Employment Management, a legal perspective

April 13, 2016 16:00 - 46 minutes

DEMA Live will be joined by Emploment Attorney Rachel Kurth.  Ms. Kurth will be one of the speakers presenting at this year's 2016 Management Conference in New York at the end of April.  In this edition of DEMA Live Rachel will be talking about some of the most important legal issues as they pertain to the legal side of staff employment.  

DEMA Live: PSP Corner w/ 2015 DEMA PSP of the Year Gary Cockerham

April 06, 2016 16:00 - 45 minutes

DEMA has already had a huge impact on several Private Service Professionals throughout the world.  In this edition of DEMA Live learn how the 2015 DEMA PSP of the Year, Gary Cockerham has utilized DEMA to benefit not only himself but the Principals that has worked for. Gary will be discussing the importance that DEMA networking, DEMA Conventions and Conferences, and continuing education through meetings, have helped him not only land his dream job but also lay the ground work to become an int...

A New Job Title in the Private Service Industry, Newborn Care Specialist

March 30, 2016 16:00 - 45 minutes

This week on DEMA Live we will have a discussion regarding the Child Care aspect of the Private Service World.  We will be joined by Tonya Sakowicz who will fill us in on some of the latest trends going on in the world of childcare.  One of the newest trends is a creation of a new position called, a Newborn Care Specialist.  This position is something that you need to be certified in and can lead to more opportunity as it pertains to the Nanny Industry.   Tonya will help break down the diffe...

DEMA Live: What you need know in case of a medical emergency- Dr. Chris Sidford

March 23, 2016 16:00 - 45 minutes - 40.6 MB

Your Principal is traveling overseas.  You have set eveything up regarding the travel with regards to the car transportation, flight details, hotel and their meeting schedule.  Then you get a phone call from the Principal at 1 am in the morning where they are traveling.  The principal is running a severe temperature and doesn't know where to turn to get help.  What do you do?  The clock is ticking... Drop in and listen to this edition of DEMA Live as we will be joined by CEO and Founder of B...

Art Collection Management- as explained Boris Pevzner, Founder of Collectrium

March 16, 2016 16:00 - 45 minutes - 40.8 MB

In the ever-changing world of technology enter Collectrium.  A state of the art digital platform that allows art collectors throughout the world to not only manage their collections, but also see the value based upon recent Christie Auction House results.  DEMA Live will have Boris Pevzner on DEMA Live to discuss how this program works and can benefit today's Private Service Professional.   We will be discussing such topics as art cleaning and maintenance,  scheduling of deep cleaing art pie...

Spring Tips for Landscape Management With Hoffman Landscape

March 09, 2016 17:00 - 46 minutes - 41.3 MB

The lawn has taken a beating from the snow plowing and the bushes are sagging from the weight of the snow.  The trees will soon begin to have new buds appearing on their branches and grass will begin to green.  As the weather begins to break and the sounds of spring begin to fill the air a question comes to mind.  How can be I be better prepared for spring? In this edition of DEMA Live we will be joined by  Scott Fawcett of Hoffman Landscaping, as we discuss industry trade secrets that will ...

The Art of Angel Investing and How It Impacts You

March 02, 2016 17:00 - 44 minutes - 39.8 MB

In this edition of DEMA Live  Eric Dobson, founder of Angel Capital Group, will join us.  Angel Capital Group works with some of the world’s most successful investors as they help them determine the upcoming companies that need to have seed money in order to continue growing.  This seed money allows the investor a chance to buy into a company at the early stages of the business, thus getting larger returns on their investment later down the road.  So join us as we discuss how this type of inv...

DEMA Live -PSP Corner (Email Etiquette with PSP Roger Cushwa)

February 17, 2016 17:00 - 45 minutes - 40.7 MB

I CAN'T BELIEVE YOU DID THIS!  Is this a positive or negative email?  Join DEMA Live for our new edition to the DEMA Live Schedule, PSP(Private Service Professional) Corner.  During this radio show NYC DEMA Chapter President/Estate Manager, Roger Cushwa, will join us as we discuss Email Etiquette.    In world where it is easier than ever to quickly reply to situations in writing there are key elements that every professional should remember.  On DEMA Live we will discuss some of those issues...

Smart Home Technology -Tips on what you need to know

February 10, 2016 17:00 - 45 minutes - 40.5 MB

Join DEMA Live as we visit with Ryan Herd of 1Sound Choice.  He will be providing insight on some of the best known brands when it comes to smart home technology.  We will also be discussing some of the things that a person should be looking at when installing and maintaining a smart home.  His experience from an installation perspective will provide a great insight into the world of Smart Home Technology.

Dressing For Success with CEO of True Gentleman, Trapper Roderick

February 03, 2016 17:00 - 44 minutes - 40.3 MB

Ever wonder why James Bond looks so good in his suits, but yet whenever you try to purchase a suit it just doesn’t fit the same.  Yes it is true!  We all don’t have time to spend countless hours in the gym and passing up on the opportunity to consume our favorite comfort food is just NOT an option. DEMA has learned that while living a healthy lifestyle does help your look, a fine tailored suit makes all the difference in the world.  Joining DEMA Live will be Trapper Roderick , CEO of True Ge...

Is Lifestyle Management Possible Through Computers?

January 20, 2016 17:00 - 45 minutes - 40.7 MB

DEMA Live will talk with the CEO of Ultra Lifestyle, Jonathan Fishbeck, which creates custom, luxury lifestyle solutions by unifying people, process and platform. Their Assessment and Quality Assurance Team reviews goals and staff operations, develops efficient procedures, integrates technology and provides lifetime support. It is a one cloud-based system, Navigator, that focuses on the client's lifestyle goals and drives the private service experience by connecting all global estate assets a...

Pet Travel Management

January 13, 2016 17:00 - 45 minutes - 41.1 MB

So you have been asked to transport the family’s most important member to the winter location.  The family pet needs to get a trim and you have been asked to handle scheduling.  Transporting the family’s pets or grooming issues can be one of the most dangerous duties that you are tasked with.  One miscue with the trimmer or an overdose of tranquilizers can be a career ender.   Brian Merritt, of Love and Care Pet, will join us on DEMA Live to discuss some of the most important things you shou...

How to Properly Manage Your Vehicles

January 06, 2016 17:00 - 16 minutes - 13.8 MB

David Bentson founder of Precision Automotive Group joins DEMA Live on the first espisode of 2016.  Dave will be disucssing some of the finer points of vehicle maintenance.  One of the most important statments to remember is, "You don't know what you dont know".  Dave is going to be discussing best practices regarding selling, purchasing, and maintenance programs for large collections of vehicles.   A lifelong, incurable petrol head, David’s involvement in the auto industry spans over 20 yea...

Food Safety Training

December 02, 2015 17:00 - 43 minutes - 39 MB

Carmen Foy is going to help educate all of our members regarding some of the do’s and don’ts when it comes to working with food in the kitchen.  Food Safety and hygiene training have become a passion for Carmen after serving as a chef on multiple yachts.  She is responsible for creating the first food safety course in the yachting industry. her course has since become a required course which now carries a certification with it.  Carmen is the owner of Crew Food Safety Training , where she is ...

Butlers Brand- Green Cleaning...Protecting Our Planet

November 19, 2015 01:00 - 46 minutes - 41.4 MB

Several organic cleaners are currently on the market but only one has been designed, tested and is being used by the worlds leading butlers and estate managers.  Join host, Matt Haack, as he discusses the newest green product to enter the cleaning area called Butlers Brand. Hear from the Butler, Chris Allen, the Scientist, Brian Bishop, and the Environmentalist, David Youdovin. Together these three have designed a product that does not smell, is recyclable, biodegradable and most important w...

The Value of Industry Certification

November 05, 2015 01:00 - 45 minutes - 40.9 MB

Join DEMA Live as 2015 Lifetime Achievement Award Winner, Charles MacPherson and 2015 DEMA Educator of the Year, Bonnie Low-Kramen are reunited.  Two of the industries most well recognized instructors will discuss how they feel the industry has changed and what is on the horizon for the future of the Private Service Industry.  They will also talk about the challenges that they face when thinking about certification for their training courses.  Lastly they will shed light on how schooling can ...

Discover Champagnes for all Occasions with Moët Hennessy

October 22, 2015 00:00 - 45 minutes - 40.8 MB

Join Moet Hennessy Champagne Specialist, Tara O'Leary, as she discusses the history of champagne.  Discover what regions and grapes provide the best champagne experiences.  She will review why some of the most highly rated champagnes are so exquisite and provide some insight on some not so well known gems in the champagne industry.  So whether you a champagne novice or expert, Tara will be at the ready to answer all of your questions regarding champagne.  

Empower Yourself with a Holistic Risk Management Plan

October 15, 2015 00:00 - 45 minutes - 40.9 MB

DEMA Live Continues to revisit wtih 2015 Convention Speakers in this episode, as Joshua White joins the show.   Joshua White, Client Advisor for Gulfshore Insurance, will discuss asset risk management.  Josh will help provide insight on how to prepare a risk management plan that helps prevent losses to your clients assets and ensures proper plans, and insurances are in place in the event of the unforeseen claim.  Call in with your questions and join us this evening for another DEMA Live.

Developing loyalty in a disloyal world

October 14, 2015 00:00 - 46 minutes - 41.4 MB

Join DEMA Live as the shows host Matthew Haack sits down with one of the 2015 DEMA Convention Speakers, Chris Ramey, President of the Home Trust.  His presentation at this year's convention had such an impact on the attendees that they requested he return to speak on the topic of "Loyalty".  In this edition of DEMA Live Chris will discuss how difficult it is to create loyalty in the Private Service Industry.   Items to be discussed will include: How to remain professional in a situation where...

Family Office Communication with Private Service Staff

October 09, 2015 00:00 - 44 minutes - 39.9 MB

Have you ever wondered how the hierarchy of a family office is structured and how you fit into that structure?  Join Chris Breland Kelly, CEO & Founder, Barclay Breland Family Office as he discusses how to communicate with the employees of a family office and how relationships are crucial as a Private Service Professional to achieve the best results for the family.  Each family environment is different so come ready with your questions!  This is just the first in a series of continued discuss...