Early in his career, Paul Cowan led international advertising agencies. Later, he transitioned to working as a psychotherapist. He cofounded the Client Relationship Consultancy and the Customer Relationship Consultancy, where he consults for individuals, couples, teams and organizations.

During the interview we discuss…

why Paul specializes in optimizing relationships between clients and their agencieswhat makes a good client facing executivewhat training a client facing executive should receivecommon problems in client-agency and client-supplier relationshipshow the agency-client relationship has become more transactionalthe different Paul hopes to make with his book

After the interview…

Visit Paul’s website https://paulcowan.com/Visit the Client Relationship Consultancy https://www.clientrelationship.com/Connect with Paul on LinkedIn https://www.linkedin.com/in/paul-cowan-154208Read “Connecting with Clients” https://www.amazon.com/Connecting-Clients-rewarding-longer-lasting-relationships/dp/0857198599Get in touch with Paul [email protected]

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Jennifer Drean

Success StrategistDeliberate Directions + Executive Business Coaching + Training Center3003 W Main Street, Suite 110, Boise ID 83702(208) 350-6551Website https://www.deliberatedirections.comLinkedIn https://www.linkedin.com/in/jennifer-drean-86003a19/Podcast https://podcasts.apple.com/us/podcast/deliberate-leaders-podcast-with-allison-dunn/id1500464675