Episode 116: Crisis Communication for a cyber breach

You have worked for years or decades to build your business reputation. Customers have come to trust you for the quality of your service and all that takes a significant hit when a hacker penetrates your defenses and compromises the security of customer data. The good news is, if you handle the situation right and communicate effectively, you can actually emerge with a stronger relationship with your customers and your community. In this episode of the CYBER24 podcast, presented by VLCM, we discuss the keys to crisis communication and the key decisions you can make today to be better prepared should a breach occur.