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The Latest on Oracle's New Communications Platform, High-Profile Chatbot Fails, & HubSpot
CX Today
English - February 29, 2024 11:00 - 25 minutes - 17.7 MB - ★★★★★ - 1 ratingTechnology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 5 Customer Experience Trends for 2024 & Beyond
CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Oracle & HubSpot.
In this edition, our CX experts include:
Liz Miller, VP & Principal Analyst at Constellation Research Rebecca Wetteman, CEO & Principal Analyst at Valoir Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research Keith Kirkpatrick, Research Director at The Futurum GroupThanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.
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