CX Today artwork

Barnardo's Discusses Its CRM Selection Process and Implementation

CX Today

English - August 08, 2023 10:00 - 12 minutes - 8.28 MB - ★★★★★ - 1 rating
Technology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed


Watch on YouTube.

CX Today's Charlie Mitchell hosts Melissa Bell, the Executive Leader of Practice Quality at Barnardo's Australia. 

We discuss Barnardo's CRM implementation, considering: 

Why did Barnardo's implement a new CRM platform? What did the charity look for in a CRM vendor? Which solutions did Barnardo's deploy, and how will they advance your global operations? Lessons for brands looking to find a new CRM partner

To learn more about Barnardo's efforts to support children and young people, visit: https://www.barnardos.org.uk/

Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Twitter Mentions