Barnardo's Discusses Its CRM Selection Process and Implementation
CX Today
English - August 08, 2023 10:00 - 12 minutes - 8.28 MB - ★★★★★ - 1 ratingTechnology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
CX Today's Charlie Mitchell hosts Melissa Bell, the Executive Leader of Practice Quality at Barnardo's Australia.
We discuss Barnardo's CRM implementation, considering:
Why did Barnardo's implement a new CRM platform? What did the charity look for in a CRM vendor? Which solutions did Barnardo's deploy, and how will they advance your global operations? Lessons for brands looking to find a new CRM partnerTo learn more about Barnardo's efforts to support children and young people, visit: https://www.barnardos.org.uk/
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