Analyzing the 2024 Gartner Magic Quadrant for CPaaS
CX Today
English - July 12, 2024 12:00 - 15 minutes - 10.9 MB - ★★★★★ - 1 ratingTechnology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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CX Today's Charlie Mitchell hosts Rob Kurver, Founding Partner of the CPaaS Acceleration Alliance.
They present an analysis of the 2024 Gartner Magic Quadrant for CPaaS.
Together, they discuss some of the big talking points from the Gartner Magic Quadrant, which include:
Top takeaways from the study. The little movement from the 2023 edition. The unlucky few to miss out on inclusion. How should CPaaS buyers leverage the report?For a more comprehensive analysis, read our 2024 Gartner Magic Quadrant for CPaaS rundown.
To check out the event Rob mentioned, follow the link to the CPaaS Acceleration Summit 2024.
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