CX Storytime: Podcast Prologue

CX Storytime, Tales from the Customer Journey

English - July 15, 2018 19:29 - 5 minutes - 3.55 MB - ★★★★★ - 3 ratings
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Next Episode: The Woman Who Was Told Differently

Host Russel Lolacher introduces the CX Storytime Podcast.

The customer experience is an emotional experience. Through narrative storytelling of customer experience case studies, the CX Storytime podcast host Russel Lolacher will provide entertainment, education and inspiration on how businesses can build better long-term customer relationships, inspire loyalty and improve retention.

As customer expectations continue to grow while brand trust drops, discover new ways of thinking and discuss strategies to ensure your business or non-profit is an organization customers want to make friends with.

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For more, go to relationshipsatwork.ca

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