Quick Tips Minicast: How can I improve my response rates?
The CX Leader Podcast | A resource for customer experience leaders
English - September 28, 2023 10:00 - 5 minutes - 9.41 MB - ★★★★★ - 22 ratingsBusiness News Business News business ceo customer customerexperience experience experiencemanagement leaders Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Consistently Good, Strategically Amazing
Next Episode: Let's Celebrate!
You've planned a great program for gaining customer feedback, but there's just one problem: a low response rate. On this edition of The CX Leader Quick Tips Minicast, Walker expert Drew Hall has some advice on how to manage your lists to encourage a healthier response rate, therefore gathering a better quality of customer feedback.
Listen to more Quick Tips at https://cxleaderpodcast.com/quicktips/
Learn more about Walker at https://walkerinfo.com/