Data and Design Make Great Experiences
The CX Leader Podcast | A resource for customer experience leaders
English - November 07, 2023 11:00 - 32 minutes - 60.1 MB - ★★★★★ - 22 ratingsBusiness News Business News business ceo customer customerexperience experience experiencemanagement leaders Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: CX Horror Stories VI
Next Episode: The Value in the Machine
There's an adage that implies designers and data scientists sometimes don't always see eye to eye. Designers look for esthetics and the functionality while developers and researchers lean towards the data. Why is that? We can all get along and there's no reason why we can't work together! You can use data to create usable and esthetic designs that support excellent customer experiences. Host Pat Gibbons welcomes Caroline Quinlan, digital CX manager for Electric Ireland, for a discussion on how data combined with design thinking can create amazing customer experiences.
Learn more about Electric Ireland at https://www.electricireland.ie/
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