Tanya Sinclair - ChargePoint - How Do We Improve The EV User Experience?
CX Files
English - August 19, 2021 20:00 - 22 minutes - 42 MB - ★★★★★ - 5 ratingsBusiness News Business News customer customerexperience customerservice markhillary Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Tom Doran - Bupa - WFH CX Strategy Before And After Covid
An electric vehicle (EV) is plugged into the ChargePoint network every 2 seconds, but is the charging infrastructure for EVs being upgraded fast enough for drivers? The UK will ban petrol and diesel vehicle sales from 2030 and many countries have similar deadlines so what will the future driving experience be like?
Tanya Sinclair is the UK and Ireland policy director of ChargePoint - Tanya is based in London, UK. In this episode Tanya talks about the future of EVs and the user experience we can expect.