Shelli Ryan - The CX Blockchain Institute
CX Files
English - September 20, 2019 18:49 - 12 minutes - 5.94 MB - ★★★★★ - 5 ratingsBusiness News Business News customer customerservice customerexperience markhillary Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Ian Barkin - SYKES - Automation, RPA, and Tech in CX
Next Episode: Mark Angus - Knowledge Executive - Blockchain in CX
Shelli Ryan is a co-founder and principal at the CX Blockchain Institute. This is a new organisation focused on exploring how CX can benefit from the use of blockchain.
Shelli is based in Las Vegas. In the podcast she explains how blockchain can be a game changer for CX.