Hailey Corr - Vistio - Best Practice In CX Automation
CX Files
English - October 28, 2021 15:00 - 17 minutes - 24.4 MB - ★★★★★ - 5 ratingsBusiness News Business News customer customerexperience customerservice markhillary Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Hailey Corr is a senior marketing manager at Vistio. She is based in Puerta Vallarta in Mexico. Vistio's software helps agents inside contact centers deliver a better customer experience by guiding them automatically to the information the customer needs.
This is real-time automation and in this episode Hailey talks about how automation can be used to dramatically improve CX - where does it work and where does it need more thought?
https://www.linkedin.com/in/haileyecorr/