Erin Broecker - Teleperformance - Using Content To Learn More About CX

CX Files

English - June 06, 2024 04:00 - 22 minutes - 31.2 MB - ★★★★★ - 5 ratings
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Erin Broecker is the Senior Director for Global Content Strategy at Teleperformance. She is based in Sacramento, California.

Erin is focused on content. How it is created and how it is published. She is endlessly thinking about how people within our industry learn about CX strategies. Erin plans which organizations Teleperformance can work with to create greater insights into the industry and how the company can publish this information.

Erin talked to Peter Ryan about content creation and how to use networks like LinkedIn to publish it for a global audience.

https://www.linkedin.com/in/erin-b-411150a/