Darren Arnold & George Todd - Intersect-HP - Genuine Employee Engagement In CX
CX Files
English - September 30, 2021 14:39 - 24 minutes - 33.8 MB - ★★★★★ - 5 ratingsBusiness News Business News customer customerexperience customerservice markhillary Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Jo Causon - ICS - Building Back With Better CX
Darren Arnold and George Todd are the founders of Intersect-HP in South Africa. Their mission is to create genuine employee engagement for customer service teams.
Why do so many companies say they value their team yet fail to really engage them?
https://www.linkedin.com/in/darrenarnold-intersect-hp/