Chris Gillen - A Closer Look - CX With AI And Humans Working Together

CX Files

English - April 29, 2024 11:51 - 13 minutes - 19.2 MB - ★★★★★ - 5 ratings
Business News Business News customer customerservice customerexperience markhillary Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Alex Muñoz - Hispanic Media Center - The Complexity Of CX For The Hispanic Community In The USA

Next Episode: CX Outsourcers Atlanta - Immediate Feedback From The Conference Floor

Chris Gillen is the CEO of A Closer Look. He is based very close to Atlanta, GA, so the CX Outsourcers conference is a local event for him. In this conversation he gave Mark Hillary a preview of his CXO keynote speech on CX and AI and keeping humans in the loop

https://www.linkedin.com/in/chrisgillen/

https://a-closer-look.com/

https://cxoutsourcers.com/