Cheryl Paarwater - Call-Lab BPO - Confidence in South Africa BPO
CX Files
English - September 07, 2023 14:36 - 25 minutes - 35.9 MB - ★★★★★ - 5 ratingsBusiness News Business News customer customerexperience customerservice markhillary Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Cheryl Paarwater is the founder and Managing Director of Call Lab BPO - based in Cape Town, South Africa.
Cape Town faced a recent wave of violence during a series of taxi strikes. Peter called Cheryl to find out what's really happening and why we should still have confidence in CX services from South Africa.
https://www.linkedin.com/in/cheryl-paarwater/
https://www.bbc.com/news/world-africa-66445019