Bruce Winder - The Future Opportunities And Challenges For CX In Retail
CX Files
English - February 29, 2024 15:05 - 25 minutes - 34.6 MB - ★★★★★ - 5 ratingsBusiness News Business News customer customerexperience customerservice markhillary Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Vaishali Dialani - Konabos - CX And Data-Driven Analytic Decisions
Bruce Winder is the president at Bruce Winder Retail. He is a leading analyst focused on the retail sector, with a long history of senior management roles in the retail industry. Bruce is based in Toronto, Canada.
Bruce talked to Peter Ryan about trends and challenges for CX in retail in the 2020s.
https://www.linkedin.com/in/brucewindermba/