How to Drive Internal Engagement and Interaction Models with Meaningful Results

Customer Driven with Chad McDaniel

English - March 14, 2019 12:32 - 34 minutes - 39.3 MB - ★★★★★ - 4 ratings
Careers Business leadership chad customerexperience customerservice cxleadership execsintheknow mcdaniel Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: How to Drive Emotional Connection in an Effortless Customer Experience

Next Episode: Fan Creators – Driving Customer Service As A Differentiator

Welcome to the latest episode of Customer Driven with Chad McDaniel! In this podcast Chad is talking with Michelle Brigman, CX Director for 7-Eleven. Michelle shares her career experience revolving around customer feedback management system, making sense of the unique insights these tools provide and how this information can become invaluable in meeting your business goals around positive customer experience.

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