How Asynchronous Messaging Is Disrupting Customer Communications with Mike Myer, CEO and Founder of Quiq

Customer Driven with Chad McDaniel

English - October 04, 2019 21:18 - 34 minutes - 40 MB - ★★★★★ - 4 ratings
Careers Business leadership chad customerexperience customerservice cxleadership execsintheknow mcdaniel Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Creating Integrated, Horizontal Experiences: The Key to Customer Satisfaction with Vicki Perryman

Next Episode: Making Meaningful Differences in Dramatically Changing Times with Jyllene Miller from Concentrix

Welcome to another episode of Customer Driven with Chad McDaniel. On this episode, Chad sits down with Mike Myer, CEO and Founder of Quiq, a business messaging company in the customer service world. Hear Mike's unique perspective about the integration of these technologies into a successful customer experience.

Chad and Mike also discuss:

- Shift of preference of consumer adoption within self-service channels
- Which industries are successfully adopting these technologies
- Complex transactions and messaging channels
- Is it better to be an early adopter?

https://goquiq.com/

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