Episode 47 - Contact Center Outsourcing is a jungle
Waiting for Service
English - August 11, 2019 16:00 - 7 minutes - 6.8 MB - ★★★★★ - 19 ratingsManagement Business business callcenter contactcenter customerexperience customerservice Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Episode 46 - You are not Ready for AI - Part 2
Next Episode: Episode 48 - Stop Promoting your best employees
- Listen to Outsourcing is broken
- Things haven't gotten much better
- We have answers