Episode 37 - The 3 Imperatives for Contact center Leaders
Waiting for Service
English - November 10, 2018 15:48 - 8 minutes - 7.45 MB - ★★★★★ - 19 ratingsManagement Business business callcenter contactcenter customerexperience customerservice Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Episode 36 - Why you need to be a Persuasion Expert in CX w Jeff
Your mission as a leader of a contact center is pretty simple. Make work more meaningful for your employees to do that do these 3 things.