#101 The front Porch of Customer Service is the call Center
Waiting for Service
English - June 23, 2022 20:18 - 2 minutes - 169 MB Video - ★★★★★ - 19 ratingsManagement Business business callcenter contactcenter customerexperience customerservice Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #100 - Customer Retention is the holy grail
What does the invention of the Air conditioner have to do with the call center?
We discuss the impact of your phone system to your customer experience.