Stephanie and Antony debate this question.

PRACTICAL TAKEAWAY TIPS
1. Pause at times to take stock of where both sides are in the disagreement, note common ground, and then identify areas of sharper disagreement to address.

2. Asking tough questions is one of the strongest tools available to advance the conversation and to alert your conversation partner that there’s something important you want them to address or resolve. Sometimes asking all your questions at once, when they’re fresh in your mind, can also clue your partner in to where you mind is leading the conversation.

3. These words signal that you’re listening, and ensure that you understand your conversation partner: “Correct me if I’m wrong, but what I heard you say is…”

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