477: Michael Bartlett, The Dark Side of CX
Crack the Customer Code
English - February 15, 2022 12:00 - 21 minutes - ★★★★★ - 38 ratingsBusiness business marketing entrepreneurship entrepreneur leadership finance entrepreneurs interview health fitness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Michael Bartlett has a lot of interesting and, frankly, very unique ideas on customer experience. He’ll discuss how he connects other fields to CX, all in an effort to improve it and help CX professionals become better at their jobs. You can find all of that in his new book as well, so tune in to hear why it will be a great and useful read.
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Michael Bartlett has a lot of interesting and, frankly, very unique ideas on customer experience. He’ll discuss how he connects other fields to CX, all in an effort to improve it and help CX professionals become better at their jobs. You can find all of that in his new book as well, so tune in to hear why it will be a great and useful read.
Learn more about your ad choices. Visit megaphone.fm/adchoices