Coverager Podcast

Relevancy in Insurance. A Conversation with Karl Wiley, CEO of Allstate Protection Plans

As a creator and designer of insurance solutions, I spend a lot of time discussing relevancy in insurance. As I have written and spoken in the past, no one wakes up wanting to buy insurance. There are no RVs in parking lots tailgating or camping out to be first in line for a new insurance product! Even when we voluntarily provide our email addresses to new insurtechs to notify us when they arrive in our state, what sort of emotion goes through us when that email finally does arrive?? Do we a...

Seize The Data! The Promise of Data in Insurance with Max Drucker, Co-founder & CEO of Carpe Data

Seize the data! In this episode Nick discussed data with Max Drucker, co-founder and CEO of Carpe Data. We discussed what this revolution in data science means for insurance, both on the claims side and the underwriting side. Insurance has approached risk selection and pricing in a predominately experienced based approach. "What is the loss history?" has been the driving foundation of our business model. But running a business with loss history is like driving on a road using only your rea...

Build vs Buy - A Conversation On Incorporating Technology with Ryan McMahon of Cambridge Mobile Telematics

In this episode of The Coverager Podcast, I spoke with Ryan McMahon, VP of Insurance and Government Affairs at Cambridge Mobile Telematics (CMT). The interview was inspired from a private conversation Ryan and I were having around connecting devices with insurance. As an insurance professional, I was taking it for granted that the technology was "here" and that insurers just had to decide to absorb it into their ecosystem. What Ryan and I discussed are the layers of complexity involved in d...

How Optimity Uses Gamification to Nudge People Into Wellness & Implications for Life & Health Carriers

in 2010, Jane Wang, CEO of Optimity tragically lost her mother. Jane was already working in Pharma Mortality and felt like there was more that could have been done based on what she knew and felt an urgent need to share information about wellness. Jane co-founded Optimity, a company that seeks to maximize your physical, mental and financial wellness by using mobile technology to nudge people to get more traction in their wellness pursuits. With the use of financial rewards, contests and othe...

Powered by Digital Intelligence - From Lead Generation to Quote & Bind. Small Business Insurance with B2Z

It's a big task to underwrite insurance. It's a big task to also to provide quality advice on coverage. It's an even bigger task to do both effectively, at scale while at the same time limiting yourself to just a handful of questions in order to do this. B2Z doesn't bother with superficial AI slogans. Yes they are digital, yes they use AI, but they use digital intelligence to cover every aspect of small business owner's journey when it comes to risk transfer. Finding business owners, advisi...

Closing the Health Protection Gap with Modern Supplemental Health Insurance. A Conversation with Brella & RGAX

The majority of bankruptcies in the US are due predominantly to medical bills. Even with health insurance many of us are one bad event away from financial hardship. In this episode, I spoke with Veer Gidwaney, Mike Zarrillo (of Brella) and Scott Grandmont (of RGAX) about the critical importance of supplemental health insurance. We discussed how SHI can smooth out the financial costs of medical situations and emergencies. Deductibles, overlimit costs, and extra expenses make medical emergenci...

Murder & Intrigue; The Art, Science, & Business of Claims. A Conversations with Tim Christ, VP at Claimatic and Forensic Engineer

Using Data & Technology to Streamline Life Insurance Underwriting Friction w/ SCOR's Velogica Platform

When the topic of life insurance underwriting comes up in our podcast conversations, there is generally a lot of handwringing about the friction & complexity in the buying process. In this episode, I spoke with Ken McNair and Al Mele of SCOR's Velogica underwriting platform for life carriers. We discussed a bit of the history of life underwriting, when and why it got so cumbersome, and how Velogica is using available data to make this underlying easier. Connect:  SCOR - (homepage) https://s...

Thinking Outside of the Box - The Art of Product Design Within Insurance with Surround cofounder & COO, Kate Terry

Building and selling new products for which no market exists in insurance and finance is incredibly difficult? Why? Partially it is the same reason why any new product is difficult (recall the Henry Ford quote - "If I had asked my customers what they would have wanted, they would have said faster buggy whips")   Consumers don't always know what they want...they just want the problem to go away and they don't have the mental energy or time to devote to solving it. In steps the entrepreneur w...

Stand Out, Make an Impact, Get Personal! Increasing Your Degree of Trust Using Emotional Relevance with Alon Zaibert

We all have something to sell. It could be ourselves, our product, our ideas. As someone who has gone through an investor pitch several times, I can tell you from experience that the dynamic is much much different when the people at the table know each other versus a first time meeting. Having emotional relevancy and trust in that situation can make or break the momentum in any deal. So whether you are building a product (solution) and need investment, a customer, a partner or someone to ope...

E37 - Closing the Protection Gap - Making Catastrophe Insurance Affordable: Kate Stillwell, CEO of Jumpstart

For many reasons, catastrophe insurance is very expensive. Aside from being bad for the property owner, this is a horrible outcome for communities as society as one of the easiest quantifiable benefits of a robust insurance market, is that the market mechanism helps communities bounce back from natural catastrophes. Enter Kate Stillwell and Jumpstart. Jumpstart looks to provide first-dollar catastrophe and extra expense (think no property damage, but perhaps your local school is closed and ...

E36 - How Insurtech is Helping VC Backed Tech with Travis Hedge of Vouch

In this episode, Nick spoke with Travis Hedge, co-founder of Vouch. Vouch is an insurtech which helps other startups manage their risk and insurance. We discussed the challenges of measuring the exposure to risk for companies that are growing rapidly and potentially changing over time, where insurance and risk-management might be the last thing on their mind. We dove into the impact of Covid on many of these companies and how Vouch remains close to them (and other companies) as they mature t...

E35 Best Practices For Solution Providers - A Conversation with Cyrena Arnold, VP of Customer Success, Athenium Analytics

E34 - Sticking Out In A Commoditized World. How Small & Mid-sized Insurers, Banks, Brokers & Tech Providers Can Differentiate Themselves

"Clients don't understand that their success is related on standing out, not fitting in....you want to be the needle in the haystack, not the haystack" - Don Draper On some recent This Week in Coverager episodes, I have asked this question, if a local mutual disappeared, would anyone notice or care? The majority of people I survey say NO! Why is that? It's because they have been commoditized. Essentially selling a product that is easily replicable with lots of substitutes in the market (lik...

E33: Wellness & Life Insurance. How John Hancock Developed Their Vitality Program

Part of the conflict between insurance buyers and insurance carriers is that while both stakeholders WANT the same outcome (neither the homeowner nor the insurer WANT a fire, neither the life insurance company nor the policyholder WANT a death) there is a disconnect of communication. Policyholders don't understand what they can do to lower risk...or worse...they know what to do, but the insurer has not communicated that they would reward the policyholder for taking steps to lower risk. In t...

𝗘𝟯𝟮: 𝗔 𝗖𝗮𝘀𝗲 𝗦𝘁𝘂𝗱𝘆 𝗼𝗻 𝗜𝗻𝘀𝘂𝗿𝘁𝗲𝗰𝗵 & 𝗟𝗲𝗴𝗮𝗰𝘆 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀. 𝗛𝗼𝘄 𝗕𝘂𝘁𝗹𝗲𝗿 𝗥𝗠𝗜 & 𝗦𝘂𝗻𝗹𝗶𝗴𝗵𝘁 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝗲𝗱 𝘁𝗼 𝗦𝗼𝗹𝘃𝗲 & 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗲

How should industry incumbents and technology solutions provide engage? What should industry incumbents be asking themselves and potential solution providers about business solutions beyond what is immediately pressing? How should tech providers position their products and solutions and presentation so that their relationship are less transaction and closer to true partnership? In this episode, I explore this with a real-world use case. Butler University's RMI program teaches insurance hand...

𝗪𝗵𝗮𝘁'𝘀 𝗜𝘁 𝗟𝗶𝗸𝗲 𝗕𝗲𝗶𝗻𝗴 𝘁𝗵𝗲 𝟭𝘀𝘁 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗣𝗿𝗼 𝗮𝘁 𝗮 𝗧𝗲𝗰𝗵 𝗖𝗼𝗺𝗽𝗮𝗻𝘆? 𝗔 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗠𝗶𝗸𝗲 𝗚𝘂𝗹𝗹𝗮, 𝗛𝗶𝗽𝗽𝗼

What's it like to be the first insurance professional hired by a tech company looking to create an ambitious tech solution for insurance? In this episode, I spoke with Mke Gulla of Hippo. Mike and I discussed what it was, what he dynamic is currently like and why it makes such a big difference. If you have a tech background and are looking to make a splash in insurance, you must listen to this episode. If you are an insurance exec and want to know what your culture needs to be like to innova...

𝗖𝗮𝗻 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻𝘀 𝗶𝗻 𝗗𝗲𝗻𝘁𝗮𝗹 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗕𝗲 𝗔 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸 𝗙𝗼𝗿 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝗪𝗲𝗹𝗹𝗻𝗲𝘀𝘀. 𝗔 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗔𝗹𝗲𝘅 𝗙𝗿𝗼𝗺𝗺𝗲𝘆𝗲𝗿, 𝗖𝗘𝗢 𝗕𝗲𝗮𝗺 𝗗𝗲𝗻𝘁𝗮𝗹

This is a podcast on Dental Insurance...but before you dismiss dental as just a small subset of insurance or employee benefits, you may want to listen in to this episode. Beam Dental is the first digital native dental insurer. They use data to underwrite risk in the same other insurers underwrite their exposures, which is a departure from the slot-rating that most benefit companies employ. The Beam Brush, is a connected toothbrush that informs beneficiaries with info on their dental wellness...

𝗘𝗣𝟮𝟵 - 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 & 𝗧𝗲𝗰𝗵 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗼𝗻 𝘁𝗵𝗲 𝗔𝗳𝗿𝗶𝗰𝗮𝗻 𝗖𝗼𝗻𝘁𝗶𝗻𝗲𝗻𝘁. 𝗔 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗗𝗮𝗺𝗼𝗹𝗮 𝗢𝗹𝗼𝗸𝗼

In Peter Thiel's book Zero to One, Peter talks about during the modernization of China, as they copied and pasted technologies from the Western world, they were able to leap over many of our legacy technologies and skip to our modern ones, like skipping landline communications and directly install digital mobile infrastructures. This seems quite similar to what insurance and technology are doing in Africa. In this episode, I spoke with Damola Oloko, host of the Insurtech Business Series. We ...

E28 The Analytics of Preventing, Mitigating and Transferring Wildfire Risk: A Conversation with Tammy Schwartz, CEO of Black Swan Analytics

Tammy Schwartz was VP of Underwriting & Operations at the California FAIR plan when she noticed that many of the properties that were arriving there were being non-renewed by the incumbent carrier for wildfire exposure, when, those exposures actually had minimum wildfire risk. This got Tammy to dig deeper and Black Swan Analytics was formed. In this episode, we discuss wildfire, the exposure, the risk and the insurability of. We discuss the unique characteristics of the hazard that make it s...

E27 - Partnering with Small Businesses For Mutual Success. A Conversation with Sofya Pogreb, COO of Next Insurance

Small business has been an underserved area of insurance. Compared to larger commercial accounts, small businesses generally have low premiums and above normal back-office activity (think, certificates of insurance). Those who have side hustles are even more underserved as until recently, they were automatically grouped into the "small business" category, even though they have a significantly different business model and risk profile. Technology has finally arrived that will allow for this s...

𝐄𝐏 𝟐𝟓 𝐓𝐡𝐞 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐄𝐱𝐩𝐚𝐧𝐝𝐢𝐧𝐠 𝐅𝐥𝐨𝐨𝐝 𝐂𝐨𝐯𝐞𝐫𝐚𝐠𝐞 𝐓𝐨 𝐇𝐨𝐦𝐞𝐨𝐰𝐧𝐞𝐫𝐬: 𝐀 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐑𝐢𝐜𝐤 𝐓𝐢𝐠𝐡𝐞 𝐨𝐟 𝐍𝐅𝐒

We are now in the heat of the hurricane season, so there are lot more property owners, brokers and insurance professionals who are thinking about and worried about flooding. Yet, as discussed in this episode, everyone is in a flood zone. You can live in a desert or up on a hill, like Ellicott City, MD, and be exposed to major and catastrophic flooding (see video here: https://www.youtube.com/watch?v=mLhYPUwUiG4 ).   In this episode, I spoke with Rick Tighe of NFS (National Flood Service) ab...

Wendy Aarons- Corman, CEO of OWIT on Extending & Enhancing Legacy IT Using Microservices

It is well known that the insurance industry has a lot of IT legacy debt. Replacing those systems could cost individual companies tens of millions of dollars. In this episode I spoke with Wendy Aarons-Corman, CEO of OWIT about using microservices to extend AND enhance current legacy IT systems. Connect:  Wendy Aarons-Corman (LinkedIn) - https://www.linkedin.com/in/wendy-aarons-corman-mba-msop-0a36569/ OWIT (Homepage) - https://www.owitglobal.com/ Musical Credits:  Shadows by David Cutter M...

Refocus! How Agents & Brokers Must Prepare In a Post-Pandemic New Normal. A Conversation with Steve Williams of Oli & Heffernan Insurance

In this episode I spoke to Steve Williams of Oli Insurance Services and Heffernan Insurance Brokers. We discussed how agents/brokers should be redoubling their efforts to focus on the business activities that are most valuable to their companies. We discussed how Oli Insurance Services can help agents with this by allowing those agents the capability to focus while Oli picks up the slack in other areas such as back office etc. We also looked at the market for agencies and how agent leaders n...

Ep23 - On Demand Insurance In The New Post-Pandemic Economy: A Conversation with Jay Bregman, CEO of Thimble

An eye-opening episode where Jay Bregman, CEO of Thimble and Nick discuss how the post-pandemic economy will shift how a lot of small business gets done and will open the door for more on-demand insurance products. A lot of new entrpreneurs will emerge. Business for them will be inconsistent and uncertain and so for these business, insurance must adapt to their schedule vs the other way around Connect: Jay Bregman (Linkedin) https://www.linkedin.com/in/jaybregman/ Thimble (Homepage) https:/...

𝐄𝐏𝟐𝟐 - 𝐒𝐞𝐚𝐦𝐥𝐞𝐬𝐬𝐧𝐞𝐬𝐬 & 𝐁𝐨𝐮𝐧𝐝𝐚𝐫𝐲𝐥𝐞𝐬𝐬𝐧𝐞𝐬𝐬 𝐢𝐧 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐒𝐲𝐬𝐭𝐞𝐦 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐀 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐑𝐚𝐯𝐢 𝐊𝐫𝐢𝐬𝐡𝐧𝐚𝐧 𝐨𝐟 𝐈𝐧𝐧𝐨𝐯𝐞𝐨

The COVID 19 pandemic has quickly forced the insurance ecosystem to reexamine its IT infrastructure. In this episode, I spoke with Ravi Krishnan of Innoveo about what this reexamination will mean. Ravi's central conclusion is that siloed business operations within insurance organizations will need to break down as data will become endemic throughout the organization. This will companies to also reexamine their business models. Insurance companies selling insurance products, we can evolve tow...

𝐄𝟐𝟏 𝐒𝐭𝐚𝐜𝐲 𝐕𝐚𝐫𝐧𝐞𝐲 𝐨𝐟 𝐂𝐥𝐚𝐢𝐦𝐕𝐚𝐧𝐭𝐚𝐠𝐞 𝐨𝐧 𝐂𝐥𝐚𝐢𝐦𝐬 𝐈𝐧𝐬𝐮𝐫𝐭𝐞𝐜𝐡 𝐢𝐧 𝐋𝐢𝐟𝐞, 𝐇𝐞𝐚𝐥𝐭𝐡 (𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞) 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭

In this episode I spoke with Stacy Varney, Global Head of Sales and Marketing at ClaimVantage. ClaimVantage has created a cloud based solution for Life and Health insurers. We discussed their solution and how they build a new product line in leave management by listening to their customers and jumping on an opportunity created by complexities in federal and state laws   Connect:  Stacy Varney (LinkedIn) https://www.linkedin.com/in/stacyvarney/  ClaimVantage Homepage - https://claimvantage.c...

𝐄𝟐𝟏 𝐒𝐭𝐚𝐜𝐲 𝐕𝐚𝐫𝐧𝐞𝐲 𝐨𝐟 𝐂𝐥𝐚𝐢𝐦𝐕𝐚𝐧𝐭𝐚𝐠𝐞 𝐨𝐧 𝐂𝐥𝐚𝐢𝐦𝐬 𝐈𝐧𝐬𝐮𝐫𝐭𝐞𝐜𝐡 𝐢𝐧 𝐋𝐢𝐟𝐞, 𝐇𝐞𝐚𝐥𝐭𝐡 (𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞) 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐌𝐚𝐧𝐠𝐞𝐦𝐞𝐧𝐭

In this episode I spoke with Stacy Varney, Global Head of Sales and Marketing at ClaimVantage. ClaimVantage has created a cloud based solution for Life and Health insurers. We discussed their solution and how they build a new product line in leave management by listening to their customers and jumping on an opportunity created by complexities in federal and state laws   Connect:  Stacy Varney (LinkedIn) https://www.linkedin.com/in/stacyvarney/  ClaimVantage Homepage - https://claim...

𝐄𝐏𝟐𝟎 - 𝐍𝐢𝐜𝐨𝐬 𝐕𝐞𝐤𝐢𝐚𝐫𝐢𝐝𝐞𝐬, 𝐂𝐄𝐎 𝐨𝐟 𝐀𝐭𝐭𝐞𝐬𝐭𝐢𝐯 𝐨𝐧 𝐔𝐬𝐢𝐧𝐠 𝐁𝐥𝐨𝐜𝐤𝐜𝐡𝐚𝐢𝐧 𝐭𝐨 𝐀𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜𝐚𝐭𝐞 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐀𝐬𝐬𝐞𝐭𝐬

We have now seen them. Photos and videos that look so real that it seems impossible that they could be fake...but they are. Imagine making underwriting or adjusting decisions based on doctored or fraudulent imagery. In this episode, I spoke with Nicos Vekiarides, CEO of Attestiv. Attestiv is using blockchain technology to certify aspects of digital assets crucial for insurers. By adding in AI and machine learning, over time, we can arrive at solutions to thwart deep fake fraud. Connect:  N...

EP19 - Bryan Falchuk on His New Book: The Future of Insurance - From Disruption to Evolution

In this bonus episode, Bryan Falchuk, insurance professional and author, sat with me as we discussed his new book The Future of Insurance: From Disruption to Evolution. Bryan researched how innovation was occurring in insurance and with the use of case studies, detailed how 7 different companies are innovating within the space. We discussed the 3 key takeaways that any insurance exec should focus on when looking to evolve and innovate, even when legacy issues have prevented such innovations ...

𝐄𝐩𝟏𝟖 - 𝐉𝐞𝐟𝐟 𝐊𝐥𝐞𝐢𝐝 𝐨𝐟 𝐄𝐥𝐢𝐭𝐞 𝐑𝐢𝐬𝐤 𝐨𝐧 𝐂𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚 𝐏𝐚𝐧𝐝𝐞𝐦𝐢𝐜 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐏𝐫𝐨𝐠𝐫𝐚𝐦

In this bonus episode of The Coverager Podcast, Nick spoke with Jeff Kleid of Elite Risk on how they were able to get a pandemic specific insurance product to market in this environment.   Connect:  Jeff Kleid (LinkedIn): https://www.linkedin.com/in/jeffkleid/ Jeff Kleid (email) [email protected]   Musical Credits:  Shadows by David Cutter Music:  https://davidcuttermusic.com  https://soundcloud.com/dcuttermusic  Free Download / Stream:  https://bit.ly/shadows-david-cutter  Music promo...

𝐄𝟏𝟕 - 𝐔𝐬𝐢𝐧𝐠 𝐕𝐨𝐢𝐜𝐞 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐭𝐨 𝐅𝐥𝐚𝐠 𝐑𝐢𝐬𝐤. 𝐀 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐀𝐥𝐞𝐱 𝐌𝐚𝐫𝐭𝐢𝐧, 𝐂𝐄𝐎 𝐨𝐟 𝐂𝐥𝐞𝐚𝐫𝐬𝐩𝐞𝐞𝐝

Voice technologies have made major strides in just the past few years. In this episode of The Coverager Podcast, Nick spoke with Alexander Martin, CEO of Clearspeed and former Captain in the Marine Corp. Alex and I discussed how Clearspeed is using voice technology to flag risk. Using simple yes/no questionnaires, Clearspeed can quickly flag suspicious answers for further human adjudication. The same scalable technology the military has used for quite some time to quickly flag potential bad ...

EP16 - Behind The Shroud - Visualizing and Quantifying Property Exposure Within Buildings Using AI. Cole Winans, CEO of Flyreel

As insurance professionals we do a fairly good job of assessing the value of a building. Why? We can see it. The walls, the size and now we can use third party data and visualizations to scale all of that.  Where we fall flat is what is happening within those walls. Satellite imagery is not going to help. Third-party vendors can't help us with that. In this episode, I spoke with Cole Winans, CEO of Flyreel. Flyreel is using AI to analyze imagery and video that any property owner can quickl...

𝐄𝐩𝟏𝟓 - 𝐇𝐞𝐥𝐩𝐢𝐧𝐠 𝐋𝐨𝐰 𝐈𝐧𝐜𝐨𝐦𝐞 𝐃𝐫𝐢𝐯𝐞𝐫 𝐆𝐞𝐭 𝐀𝐮𝐭𝐨 𝐈𝐧𝐬. 𝐑𝐨𝐛𝐞𝐫𝐭 𝐒𝐦𝐢𝐭𝐡𝐬𝐨𝐧, 𝐂𝐄𝐎 𝐨𝐟 𝐓𝐞𝐥𝐞𝐦𝐚𝐭𝐢𝐜𝐬 𝐈𝐧𝐬𝐮𝐫𝐞𝐫 𝐉𝐮𝐬𝐭 𝐀𝐮𝐭𝐨

Just Auto is perhaps the first truly telematic auto insurance company. Monthly subscriptions, no long-term contracts. Targeting drivers who would benefit from the technology to make them better drivers so that they can afford auto insurance. Targeting low-income drivers who struggle to acquire auto insurance and where one incident could financially devastate them for the rest of their lives. Robert Smithson's mission is truly inspirational in how Just Auto is intersecting technology, insuran...

𝐄𝐏𝟏𝟒 - 𝟐𝐧𝐝 and 𝟑𝐫𝐝 𝐎𝐫𝐝𝐞𝐫 𝐄𝐟𝐟𝐞𝐜𝐭𝐬 𝐨𝐟 𝐂𝐎𝐕𝐈𝐃-𝟏𝟗 𝐨𝐧 𝐭𝐡𝐞 𝐈𝐧𝐬 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐰𝐢𝐭𝐡 𝐃𝐚𝐯𝐢𝐝 𝐌𝐜𝐅𝐚𝐫𝐥𝐚𝐧𝐝 and 𝐋𝐚𝐧𝐜𝐞 𝐏𝐨𝐨𝐥𝐞

Obviously, COVID-19 is affecting the entire insurance industry. As we all debate the near term impacts, Lance Poole of Juniper Labs, David McFarland of Coterie, and Nick discuss the longer-term implications of the pandemic on the insurance vertical. What does this really mean long term for auto? How will workers comp rates be affected by massive shift in employment? How will insurers look to remain profitable in a potentially negative interest rate environment? Believe it or now, we discuss...

𝐄𝐩𝟏𝟑 𝐘𝐨𝐮 𝐂𝐚𝐧’𝐭 𝐓𝐫𝐮𝐬𝐭 𝐒𝐜𝐫𝐞𝐚𝐦𝐞𝐫𝐬! – 𝐋𝐚𝐮𝐫𝐢𝐞 𝐂𝐨𝐧𝐧𝖾𝐫, 𝐂𝐄𝐎 𝐨𝐟 𝐓𝐡𝐞 𝐃𝐞𝐭𝐞𝐜𝐭𝐢𝐨𝐧 𝐆𝐫𝐨𝐮𝐩 𝐨𝐧 𝐮𝐬𝐢𝐧𝐠 𝐈𝐨𝐓 𝐭𝐨 𝐑𝐞𝐝𝐮𝐜𝐞 𝐖𝐚𝐭𝐞𝐫 𝐃𝐚𝐦𝐚𝐠𝐞 𝐟𝐨𝐫 𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐢𝐚𝐥 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲

Internal water damage losses dwarf fire-related losses and yet, most underwriters still focus on fire primarily. In this episode, Nick speaks with Laurie Conner, CEO of The Detection Group about how they are using modern smart, IoT, tech to drive loss costs for internal water damage down. These devices have truly become smart...and economical. So much so we discuss how irresponsible it is to NOT implement these as a risk management process.   Connect: Laurie Connor - https://www.linkedin.co...

𝐄𝐩𝟏𝟑 𝐘𝐨𝐮 𝐂𝐚𝐧'𝐭 𝐓𝐫𝐮𝐬𝐭 𝐒𝐜𝐫𝐞𝐚𝐦𝐞𝐫𝐬! - 𝐋𝐚𝐮𝐫𝐢𝐞 𝐂𝐨𝐧𝐧𝐨𝐫, 𝐂𝐄𝐎 𝐨𝐟 𝐓𝐡𝐞 𝐃𝐞𝐭𝐞𝐜𝐭𝐢𝐨𝐧 𝐆𝐫𝐨𝐮𝐩 𝐨𝐧 𝐮𝐬𝐢𝐧𝐠 𝐈𝐨𝐓 𝐭𝐨 𝐑𝐞𝐝𝐮𝐜𝐞 𝐖𝐚𝐭𝐞𝐫 𝐃𝐚𝐦𝐚𝐠𝐞 𝐟𝐨𝐫 𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐢𝐚𝐥 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲

Internal water damage losses dwarf fire-related losses and yet, most underwriters still focus on fire primarily. In this episode, Nick speaks with Laurie Connor, CEO of The Detection Group about how they are using modern smart, IoT, tech to drive loss costs for internal water damage down. These devices have truly become smart...and economical. So much so we discuss how irresponsible it is to NOT implement these as a risk management process.   Connect:  Laurie Connor - https://www.l...

𝐄𝟏𝟐 - 𝐌𝐨𝐫𝐞 𝐂𝐨𝐰𝐛𝐞𝐥𝐥 𝐏𝐥𝐞𝐚𝐬𝐞! 𝐀 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧 𝐚𝐛𝐨𝐮𝐭 𝐂𝐲𝐛𝐞𝐫 𝐑𝐢𝐬𝐤 & 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐉𝐚𝐜𝐤 𝐊𝐮𝐝𝐚𝐥𝐞, 𝐂𝐄𝐎 𝐨𝐟 𝐂𝐨𝐰𝐛𝐞𝐥𝐥 𝐂𝐲𝐛𝐞𝐫

Jack Kudale, CEO of Cowbell Cyber and met in Des Moines a year ago. With minimal funding and no team...a year later, he has a Cyber product in 5 states (soon to be 15) and a very innovative proprietary model for determining a company's cyber risk, now and ongoing in real time. We discussed what makes quantifying cyber risk so difficult. Why it is extremely important that cyber risk be monitored in real-time, why the world has changed and your cyber exposure has changed and why you must work ...

𝐄𝟏𝟏: 𝐋𝐢𝐧𝐤𝐢𝐧𝐠 𝐑𝐢𝐬𝐤 𝐌𝐧𝐠𝐦𝐧𝐭 & 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 - 𝐈𝐋𝐒, 𝐂𝐚𝐩𝐭𝐢𝐯𝐞𝐬 & 𝐂𝐀𝐓 𝐑𝐢𝐬𝐤 𝐰/ 𝐃𝐚𝐯𝐢𝐝 𝐌𝐨𝐜𝐤𝐥𝐨𝐰 𝐨𝐟 𝐆𝐫𝐚𝐦𝐞𝐫𝐜𝐲 𝐑𝐢𝐬𝐤

In this episode, David Mocklow and I discuss how we can link risk management and insurance together in order to tackle some of the costliest disasters we are (and will be) facing. Securitization has forever changed the nature of (re)insurance. David thinks that combinations or securitization along with the use of captives and other risk management techniques can be a way for us to deal with financing and mitigating large exposures due to natural catastrophes and more complex exposures such a...

𝐄𝐩𝟏𝟎 - 𝐈𝐦𝐩𝐫𝐨𝐯𝐢𝐧𝐠 𝐂𝐨𝐦𝐦 𝐀𝐮𝐭𝐨 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐏𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐰𝐢𝐭𝐡 𝐑𝐞𝐧𝐮 𝐉𝐨𝐬𝐞𝐩𝐡, 𝐂𝐄𝐎 𝐋𝐮𝐦𝐢𝐧𝐚𝐧𝐭 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬

Commercial Auto Insurance has really struggled. A very large market, where insurers just can't raise rates fast enough to keep up with insurable losses that are rising even faster. Unlike personal auto, commercial auto is complex, with ever-changing exposures, mobile across state lines and until recently, the inability to find technology that could economically scale with the evolving exposures. That has changed and in this episode, I spoke with Renu Ann Joseph, CEO of Luminant Analytics on ...

Ep9 - Home Care Insurtech w/ Dr. Char Hu & Christina Newbrough of The Helper Bees

Continuing on our theme of using captives to provide pandemic coverage for businesses, I spoke with Clay Ogden and Van Carlson of Strategic Risk Alternatives, a firm dedicated to helping small-to-mid-sized businesses get access to insurance captives. A captive allows businesses to own their own insurance company. A risk management strategy when coverage is non-existent, uneconomical and/or when the business wants to step up their risk management effort.  Connect: Dr. Char Hu (Linkedin) Chri...

EP8 – Owning Your Own Insurance Company. Pandemics, Business Interruption & Captive Ins w/ Van Carlson & Clay Ogden of Strategic Risk Alternatives

Continuing on our theme of using captives to provide pandemic coverage for businesses, I spoke with Clay Ogden and Van Carlson of Strategic Risk Alternatives, a firm dedicated to helping small-to-mid-sized businesses get access to insurance captives. A captive allows businesses to own their own insurance company. A risk management strategy when coverage is non-existent, uneconomical and/or when the business wants to step up their risk management effort. Connect:  Van Carlson (LinkedIn)  Cla...

EP7 - Matthew Queen, Author & Insurance Attorney on Insurance Captives For Pandemic Coverage

As the insurance industry and society meander through the conflicts of whether pandemics are and excluded or covered peril when it comes to business interruptions, the ability of companies to proactively plan and arrange for the risk management of pandemics will be top of mind and item #1 for every off-site (if they will exist) going forward. One tool that is underserved when it comes to risk management, is the captive insurer. Instead of stock buy backs or increased dividends, there will be...

𝐄𝐏𝟔 - 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐀𝐬 𝐄𝐚𝐬𝐲 𝐀𝐬 𝐈𝐭 𝐒𝐡𝐨𝐮𝐥𝐝 𝐁𝐞, 𝐖𝐢𝐭𝐡 𝐀𝐭𝐭𝐮𝐧𝐞 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐂𝐄𝐎, 𝐉𝐚𝐦𝐞𝐬 𝐇𝐨𝐛𝐬𝐨𝐧

Insurance as easy as it should be. A lot of companies are talking about simplifying the insurance experience. In this episode I spoke with Attune Insurance CEO, James Hobson, about how Attune is tackling it. Attune is helping small businesses get tailored insurance, specific to their unique needs, in minutes. Find out how by watching or listening to this episode. And when you have a moment, please subscribe. Connect: James Hobson - https://www.linkedin.com/in/james-hobson-7a44a3/ Homepage ...

𝐄𝐩𝟓 - 𝐃𝐫. 𝐆𝐥𝐞𝐛 𝐓𝐬𝐢𝐩𝐮𝐫𝐬𝐤𝐲, 𝐀𝐮𝐭𝐡𝐨𝐫 𝐨𝐟 𝐍𝐞𝐯𝐞𝐫 𝐆𝐨 𝐖𝐢𝐭𝐡 𝐘𝐨𝐮𝐫 𝐆𝐮𝐭 𝐨𝐧 𝐂𝐫𝐢𝐬𝐢𝐬 𝐃𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐌𝐚𝐤𝐢𝐧𝐠

In this episode, Nick spoke with Dr. Gleb Tsipursky, CEO of Disaster Avoidance Experts and Author of Never Go With Your Gut. In this discussion, Dr. Tsipursky explains why gut instinct introduces all sorts of unknown biases into the decision making process. He further explains how crucial it is for individuals and teams to comprehend what their biases are and how to create strategies and tactics to neuter or balance those biases. We discussed real-world examples including the Covid 19 pandem...

EP4 - David McFarlin - Director, Business Development at Sunlight Solutions A Conversation On Insurtech, Policy Admin Systems, Overcoming Decision Scars & Making Insurance Simpler

When we discuss "legacy" technology for (re)insurers, we usually mean policy administration systems. This is the backbone of the insurer. Policy issuance, payments, claims, data management all fall within this bucket. Re(insurers) can't move to the next stage without this backbone. In this episode, I spoke with David McFarlin of Sunlight Solutions. We discussed insurtech, policy admins systems, legacy technology and how to evaluate and implement new technology without running into the Golde...

EP3 - Rock Schindler, CEO of SD Refinery AI on Creating Information From Unstructured Data

80-90% of all data within an insurance company is unstructured data (audio, video, notes, photos, etc). This means insurers are running their businesses on less than 20% of all data within the firm. SD Refinery is looking to change all of that. SD Refinery AI is turning unstructured data into useful information. Listen in as Rock and I discuss how they do it and what the ramifications are for insurers.  𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐖𝐢𝐭𝐡: Rock Schindler: https://www.linkedin.com/in/rock-schindler-7237224/ SD...

A Discussion on Global Insurtech with Joao Cardosa, CEO of Lovys (Europe)

  There are lots of publicity for American and UK based insurtech startups, but what about on the European continent? In this episode, I spoke with Joao Cardosa, founder and CEO of Lovys, A French based writer of bundled insurance with big aspirations.  ****************************************************************************** CONNECT Lovys Home page - https://www.lovys.fr/ Joao Cardosa - https://www.linkedin.com/in/joao-cardoso-de-jesus/ ***********************************************...

Episode 1 - The debut & the reveal

Listen to our first episode, in which we discuss 'Coverager, then and now' and welcome our new host, Nick Lamparelli   CONNECT Coverager Home Page - https://coverager.com/ Shefi Ben-Hutta - https://www.linkedin.com/in/shefibenhutta/ Avi Ben-Hutta - https://www.linkedin.com/in/avi-ben-hutta-a62a1429/ Nick Lamparelli - https://www.linkedin.com/in/nicklamparelli/ Subscribe to The Coverager Podcast: Apple Podcasts - Coming soon Google Play - https://playmusic.app.goo.gl/?ibi=com.google.PlayMu...