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Virgin Voyages President & CEO Tom McAlpin asks: Do you know the gap in your customers’ experience that they are missing?
Corporate Competitor Podcast
English - May 17, 2023 10:00 - 34 minutes - 78.9 MBBusiness Sports executives inspiration selfhelp careers competitive entrepreneur leaders leadership motivation selfimprovement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Ep. 146: Wrestling shaped this founding member of the Disney Cruise Line who rose to President. When I first met Tom, he handed me the coolest business card I had ever seen. He was the chief executive of a 1-ship cruise line called The World. The business card he handed me let me know I was talking the President of The World.
Today as CEO of Virgin Voyages, he leads a world-class team in all elements of ship design, sailor experience, construction, crew, safety, operations and service delivery.
Our BONUS RESOURCE for this episode includes fill-in-the-blank notes and reflection questions. Click here to download the bonus resource.
If these lessons resonated with you, connect with me and my team at maxwellleadership.com/don and together we can next-level your company culture!
Special thanks to Davd Beira and Ethan Salzberg for making this episode possible.