The Ritz-Carlton Hotel Company Co-Founder Horst Schulze (Part 1)

Corporate Competitor Podcast

English - November 30, 2022 11:00 - 28 minutes - 66.3 MB
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Previous Episode: Ryan Leak asks: Do you know what it is like to be on the other side of you?

Next Episode: The Ritz-Carlton Hotel Company Co-Founder Horst Schulze (Part 2)

Ep. 123: Become the best in a world of compromise in the first of our two-part series with longtime COO and President of The Ritz-Carlton Hotel Company.

Download our free BONUS RESOURCE for reflection questions that will empower your team and listen for lessons in:

7:00 How to next-level your organization’s purpose statement. 10:30 The difference between management and leadership. 13:45 Three things every customer expects. 15:00 The fastest way to develop customer loyalty. 18:00 The non-negotiables that form the backbone of Ritz-Carlton’s culture.

If these lessons resonated with you, connect with Don and his team at maxwellleadership.com/don and together we can next-level your company culture!

Special thanks to Haley Rose and Samantha Clark for making this episode possible.