Previous Episode: A.B.C. Always Be Consulting

In this episode, Brandon introduces the concept of "empathy for the machine" and sparks an entire conversation about the different meanings of "empathy" and its understated value in the tech industry.

Mechanical sympathy

https://dzone.com/articles/mechanical-sympathy

Emotional vs. Cognitive Empathy

https://lesley.edu/article/the-psychology-of-emotional-and-cognitive-empathy

Empathy for the Machine: Accidental Tech Podcast

https://atp.fm/episodes/115