Cisco’s Contact Center Ascendance
Conversations Between Peers in the Communications Industry
English - October 11, 2014 02:32 - 4 minutes - 4.44 MB - ★★★★★ - 1 ratingTechnology News Tech News nojitter communications Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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In this edition of P-to-P Conversations for the Communications Industry Guy talks about his new found admiration for Cisco's contact center Customer Collaboration] practice. He says that competitors to Cisco had better tighten those skates and step up their game or be prepared to endure a long lowly season.