This week in the Connected Leadership Podcast, Andy Lopata talks to Nikki Bush, Human Potential Expert, about what it takes to be a powerful and connected leader in a hybrid environment. Andy and Nikki discuss the importance of empathetic, engaging leadership that connects with employees. The importance of deep listening and an emotional presence even virtually for the retention of staff. Nikki emphasises a high-touch leadership style to improve the quality of conversations. In a hybrid working situation this takes the place of traditional command and control leadership, but the change to hybrid working can lead to more micro-management rather than less. The over use and changes in the set-up and purpose of meetings is also examined. Nikki believes that if you know your team, if you have these deep conversations, everything else will follow.