In this month's 'Ask Andy', Andy Lopata covers three areas he wants to share. First is 'small talk' and its role in supporting and helping us. The relational rather than transactional approach helps to really get to know people and make stronger and more authentic connections. Andy then discusses coming back from the pandemic, and the importance of recognising and empathising with those who may find the transition back to meeting face to face, uncomfortable or difficult. Finally, Andy shares some tools and infographics he has produced to help you develop your professional relationships and to assess your vulnerability.

Available at assessment.lopata.co.uk and support.lopata.co.uk