Shift Your Perspective About Problems | s2ep4

Creative Bites

English - February 03, 2020 11:00 - 9 minutes - 6.74 MB - ★★★★★ - 7 ratings
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Previous Episode: Shifting to a New Mindset | s2ep3

Next Episode: Shift Your Perspective To Capital C Church | s2ep5

What is it?

How you discuss problems in your organization matters.

Why is it important?

Calling out the wrong things in the wrong ways can cause frustration.

The four things I see elevated often are:

Starting with complaints: "I didn’t like this."Starting with symptoms: "It seems like we keep getting behind on projects from a specific leader."Starting with problems: "This is broken." Starting with solutions: "I think we could solve this by doing something differently."

How to do it?

The best teams have the ability to translate from each of these tiers to the next.