Colony Confidential Podcast
223 episodes - English - Latest episode: 3 months ago - ★★★★★ - 55 ratingsProfessional Development without the suit and tie.
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Episodes
Unlocking AI Secrets: Your Essential Guide to Pest Control Success
January 09, 2024 18:07 - 30 minutes - 55.1 MBWhether you're a pest control veteran or someone passionate about the convergence of technology and industry, this episode equips you with the knowledge to leverage AI for unparalleled success. Tune in and empower yourself with the knowledge and tools to revolutionize your daily operations. We invite you to join us and stay ahead of the curve as we discuss the evolving landscape of AI in pest control. Get a glimpse into what the future holds and how you can position yourself for success.
Catching up with the Sheehans
November 23, 2023 17:13 - 26 minutes - 47.9 MBIt's been a busty few weeks around here and now - it's holiday time! Come listen in as Ed and Joe catch up for the first time in weeks. Topics include the recent shows and events, Ed's recent travels, a meeting with NYC's much talked about rat czar.
Pest World 2023 Pre Game
October 23, 2023 19:04 - 21 minutes - 39.6 MBEd and Joe are preparing for an incredible few days in Hawaii for Pest World 2023. Hoping to make new friends and see some of the old ones too. We can't wait to see what's new and come back here to share it all with you!
Boosting Pest Control Efficiency: Your Key Starting Point
September 14, 2023 06:57 - 26 minutes - 49 MBOptimizing efficiency in pest control is an ongoing process. Today we are taking a look at what's been working for Valerie Cruzado in the business she owns and operates in Georgia. Join us as we explore various strategies to streamline scheduling, optimize routes, and harness the latest technology and tools for enhanced productivity. Discover how to minimize downtime and increase the effectiveness of your pest control teams, whether you're a seasoned pro or just starting in the industry. A...
Navigating Chat GPT and Artificial Intelligence for Pest Control
September 07, 2023 19:38 - 24 minutes - 44.1 MBDon't miss out on the latest insights from Colony Confidential! Join us as we explore the impact of AI and chat GPT in pest control with Lorne Sederoff and James Rocker. Today the return with even more practical insights and tips to help you utlize today's tools in an easy to understand way. If you're not sure how A.I can help you, or you're afraid to find out. This is just the episode for you. These guys break things down in a way that Ed Sheehan can understand! We even have some fun w...
Beyond the Buzz. The Impact of A.I. on Pest Control
August 31, 2023 10:07 - 30 minutes - 55.1 MBWe start this season off with a bang. We wanted to delve into the realm of artificial intelligence (AI) and its profound impact on the pest control industry. We were lucky enough to have Lorne Sederoff from Search Kings and James Rocker from Nerds that Care join us to talk about how AI can enhance efficiency, automate tasks and help you do more in less time. If you've been hearing a lot about AI but aren't really sure how this applies to you and your business, this is your sneak peak and ...
Productivity Hacks for PMP's with GPS Trackit
May 04, 2023 13:53 - 26 minutes - 49 MBIn this episode of Colony Confidential, GPS Trackit's Jeff Allsop and fellow PMP Valerie Crudo from Protective Pest Solutions share their top productivity hacks for pest management professionals. From automations and routing to maintenance, they cover it all. If you're operating a business with even a few trucks on the road, you will learn how to streamline your processes and maximize your time with their expert tips. Tune in for an insightful conversation that will help you take your pes...
The one thing you must do to make sure your business survives this year
February 02, 2023 19:16 - 31 minutes - 58.2 MBLarry Shaffer joins us once again to teach us some of what he knows. As the host of Activating your X-Factor , Larry is a true champion of personal development and performance. He explains how he transformed himself past average and share some insight into the ways we can all do the same. The best part is the advice he gives in this episode is guaranteed to give you results and it’s simple enough for anyone at any stage to do. Set yourself and your endeavors up for success. After listen...
Year End prep for Business
December 08, 2022 19:13 - 31 minutes - 58.1 MBIt's the last days of 2022 and we're between parties, hosting and crunching numbers. Ed and Joe talk all about some wins - employee retention! and overall high morale. You can certainly pick up some ideas on how you can enhance your team's engagment. Also we talk about NYC Mayor Eric Adams' call for a rat czar and some of the major ways we're preparing for 2023.
Finding your way out of burnout and exhaustion - Tools to help you move ahead with Larry Shaffer
December 01, 2022 19:02 - 36 minutes - 66.7 MBToday's guest is Larry Shaffer Senior VP of Marketing and Business Development at Insperity. Larry has spent decades working with teams large and small and has a special affinity for entrepreneurs - this is why we had to have him sit with us to get a handle on some topics that are speaking to us right now. In this conversation we cover a range of issues that are weighing on many leaders and high achievers. Especially at this time of year when we're taking stock of the lessons and preparin...
Turning Adversity into Advantage - how inflation and recession concerns are affecting the home service industry
November 10, 2022 20:30 - 36 minutes - 61.5 MBGoing Back to Basics all season long. Today we take another deep dive into one od Ed's favorite sayings Turn adversity into advantage.One of the most important lessons to remember from this episode is that you - the entrepreneur/ small business owner are the backbone of America - so buckle down, get to work, and do a great job. Ed and Joe are talking about recession, inflation, views from the financial front and how it’s affecting your business and personal life - plus more than a few tips...
Pest World 2022 Recap
November 04, 2022 14:51 - 38 minutes - 59.1 MBThe Colony Confidential team took NPMA Pest World in Boston MA by storm, and now we're spilling all the beans. About the products, the people and of course the parties! Ed and Joe discuss the highlights, some of their favorite events and people and how this PW was different than before. Get to know Ed a little better and hear why spam may be the way to his heart.
Operational Basics - Fleet Management
October 13, 2022 16:56 - 35 minutes - 65.2 MBJoin Jeff Alsop as he schools us on the Basics of Fleet Management. If you didn't know you needed it - this is your chance to learn more. If you have vehicles let's automate your maintenance, routing and more. Operational Efficiency is the foundation of your successful business. Find out more about GPS Trackit Click Here
Telephone Basics for the Service Industry
October 06, 2022 03:07 - 22 minutes - 41 MBThere's experts then there's Margaret Garcia! Our go to for anything to do with communication. Margaret's company Grit PPO answers hundres of phone calls every day so she knows more than anyone else - what works when answering the phone in a service. based business. Get the entire workshop theartofthephonecall.com
Back to Basics Family Business
September 27, 2022 10:01 - 33 minutes - 60.7 MBThe new season is finally here! We've been weathered but we're not out. Join Ed & Joe for all new topics and tips this season. We have a hige annoucement and wonderful new partners to help boost us all to our next best. We're going back to basics of our family business bootcamp. In this episode we're reconnecting with Ed & Joe, hearing a summer summary and finding out what's next!
Tech talk with Jeff King
May 06, 2022 17:51 - 24 minutes - 44.5 MBToday we're talking about some of the tech tools that are making us more productive in business. Jeff King from Pest Rangers is all about automation and in this episode he shares some of the apps and programs he's using to make things work easier and more cost effective. If you are curious about any of these programs and how they can help in your company then this is the episode for you. Glip Slack Zapier GPS Trackit Slydial Clientpoint
Knowing the Challenges is half of the Battle
March 28, 2022 19:59 - 19 minutes - 36.6 MBWelcome back to the Colony Confidential Podcast, today Ed and Joe talk about some of the biggest challenges facing business owners and some of the ways we're going to overcome them. We touch on topics like Vehicles, route optimization, onboarding new hires fast, inflation and lowering insurance costs. Stay tuned for an episode on Pricing coming up next!
Meet the PMP - Jeff White
February 15, 2022 20:42 - 34 minutes - 64 MBJeff White is back with us for the first time since our first season. A whole lot has happened since then, for one Jeff has started a spanking new business. Today he tells us all about it and how his technical expertise can help you.
Integrated Pest Management 101
February 08, 2022 22:50 - 32 minutes - 60 MBRevisit before we reboot. Check out the fundamentals of Pest Control in this episode with Ed & Joe covering the basics of IPM. Also some great stories from Ed's life in the streets.
Ask the Experts Q & A with Insperity
February 01, 2022 17:51 - 33 minutes - 62.8 MBWe've rounded up some listener questions so you know what that means? It's time to call in the experts. Jill Chapman joins us on this episode to answer these : How to communicate with your team when Business is struggling? What are some signs that I am micromanaging? If hiring a remote worker in a different state do I pay minimum wage and file labor rules from my business location or the employee's location?
Meet the PMP - Family edition
January 13, 2022 02:15 - 40 minutes - 74.2 MBIn this episode, meet Ed Sheehan Jr. who joins Ed and Joe from Phoenix Az. The talk of the town - the Renotkil/Terminix news and some behind the scenes info from a former Rentokil staff member. The family is all involved in pest control, jump into their typical dinner table discussion.
Listener Q&A - Ask the Experts with Insperity
January 03, 2022 16:01 - 46 minutes - 84.7 MBAccording to Ed he learned a lot in this episode - most importantly - that he's happy he's not running a business anymore. #retirementgoals. We've said it so many times before, running a business now is more complicated than ever, then sprinkle on a global pandemic. We gathered listener questions and sat down with Jill Chapman and Lori Sweeney from Insperity. If you don't have an HR Department, and continue to grow, you're gonna need some help. Send in your questions to us for Ask the E...
Customer Service 2022
December 14, 2021 21:10 - 21 minutes - 39.9 MBHere is all you need to know about Call Centers from the Customer Service Queen herself Margaret Garcia. She's heard and seen a lot in her 20 plus years of experience in Customer service for Pest Control, Lawncare and Hvac and Margaret still swears by routine spot checks on phone calls. Listen in for everything else new with her, Ed and Joe.
Upgrade your Customer Service
December 02, 2021 20:28 - 24 minutes - 44.3 MBGrit PPO's Founder and President Margaret Garcia joins Ed and Joe in this informative episode that focusses on the front line staff and the importance of Training and Development. Grit PPO is able to provide stellar customer service and is an outsource call center for Pest Control, Wildlife and lawn care industries. Working in a variety of softwares, Grit's team promises a human touch in a digital world. Get a sneak peek into their operation, how they think and the keys to getting the mos...
Pest World 2021 Recap
November 16, 2021 16:50 - 10 minutes - 19.1 MBJoin Ed & Joe for a recap of some of the highs and lows of Pest World 2021 Lessons learned and big takeaways - from the largest national event for the industry. Make sure you subscribe and review!
Meet the PMP Bonus
November 11, 2021 22:48 - 15 minutes - 27.9 MBJeff King is known for his marketing smarts and has grown Pest Rangers in PA into a successful and respected brand. Listen to his story and a culture Q&A with Jill Chapman from Insperity
Meet the PMP
October 26, 2021 16:20 - 19 minutes - 36.1 MBHi Mr. & Mrs. America, we're excited to share another installment of Meet the PMP. Today's episode features friend of the show - Jeff King from Pest Rangers in PA. Jeff has built a great business with his marketing smarts and is here to share some of his tips and thoughts from how he started in the industry to what he considers the biggest waste of advertising money in the industry. Listen Up and join us for more on Thursday.
The Pest Management Professional’s Round Up
September 28, 2021 16:07 - 21 minutes - 40.2 MBJoin Ed and Joe as they discuss a few current events affecting business. After our talk with Paul Giannamore, Ed made some changes and gets into his new purchases and what he’s looking at. Some of the talk around NYC is how it’s changing from a mass transit city to a driver’s city - 500 thousand new cars have been added to the roads in New York City alone. Jill Chapman and our friends from Insperity are coming by to answer some listener questions - If you have a question for the Experts -...
Vaccine Mandates - How will this affect your business Operations?
September 23, 2021 21:41 - 16 minutes - 29.3 MBSeason Three will teach us more than we want to Learn??!? Starting with vaccine mandates and how they've changed the way we do business. Since our Parent company Colony Pest Management services a lot of healthcare facilities in NYC, things changed very quickly for us. In this episode hear how Joe made the necessary adjustments and stick around for the Insperity Q&A series coming up. Send us an Email with your questions and hear the answer coming in October!!
Let's Talk Money Matters and Finances for Pest Control Owners and Operators
September 14, 2021 20:42 - 31 minutes - 57.8 MBThe final installment from our interview with Paul Giannamore who explains what's happening in the Financial Markets. Why he thinks we're moving from crisis to crisis and avoiding a recession. Why recessions serve a purpose and so much more. Joe compares the U.S government to Blackberry and the guys all share a little insight into how they're investing their money - Joe's advice - play with the house's money and Remember!! The views stated in this podcast are opinion only and should not ...
Financial Outlook in Pest Control
July 23, 2021 16:26 - 17 minutes - 32.7 MBAnytime we speak with Paul Giannamore, it gets better. Understand what's going on in the world as it relates to running your small or not so small business. It takes more than hard work, to be successful, entrepreneurs need to make sound financial decisions on a daily basis. This is a great place to start.
Stay safe from Ticks
July 23, 2021 15:45 - 6 minutes - 12.3 MBIt's The most dangerous pest in the U.S - In this episode learn how to do a tick drag and other do's and don'ts during the summer season. Summer school Q&A is on Instagram Live every Tuesday at 7:30pm Powered by Gnowbe.
Leadership Styles and Skills
April 29, 2021 13:40 - 32 minutes - 59.7 MBInsperity's Pete Hinojosa got us together in this episode. Part 2 follow up gets into the four personality types DISC and how they play out in the workplace. We even get some help with our personal relationship this time LOL. Grab the workbook so you can follow along. Send us an email [email protected]
Leadership in Transition with Insperity
April 27, 2021 11:30 - 36 minutes - 67 MBPete Hinojosa is Back!! joining Ed & Joe to talk about Leadership in a way that just makes sense. We understand that today leadership and decision making is more complex than ever. Pete and the team at Insperity are our partners in transforming, understand and increasing our efficiency in the most important aspects of running a small business. Tune in to this week's episodes for information on Leadership Rules and Personality Types.
Upgrading Pest Control with Dr. Dini Miller
April 22, 2021 12:00 - 36 minutes - 66.1 MBWe're back at it with Dr. Dini Miller to talk more on cost, time and efficiency in the field. Roaches, bedbugs, tacos - yes please. We also talk about the future of Pest Control and how electronic insect monitoring can fit in and the challenges that need to be overcome for their success.
Dr. Dini Miller is in the House
April 20, 2021 19:23 - 35 minutes - 64.5 MBOne of our favorite guests Dr. DIni Miller joins us again today - she is an esteemed professor of Urban Pest Management at Virginia Tech. Specialising in Ed’s favorites German cockroaches and bed bugs. We always have tons of questions for Dini and start off by talking about her students - we want to know who’s coming up in the world of entomologists. But things get really interesting when we start talking about IPM and why we should not be asking residents to clean up for successful tre...
Rise ahead of the competition in online search
April 15, 2021 12:00 - 20 minutes - 37.4 MBKeep an eye out and stay a step ahead with the latest news in online advertising. Daryl Margaux from Search Kings is back with todays installment.
What Small Business needs to Stand Out
April 13, 2021 11:30 - 22 minutes - 41.7 MBDaryl Margaux from Search Kings in Canada sits with Joe to discuss what's new in the world of online advertising. Get ready to hear answers to your questions on streaming media ads, what's new with Google and the steps you should be taking now, to get your business ahead of the competition.
Business Insurance for Home Services
April 06, 2021 11:30 - 31 minutes - 58.1 MBFrank Macdonald joins us from Select Insurance.
Business Insurance for Home Services
April 06, 2021 11:30 - 33 minutes - 61 MBFrank Macdonald joins us from Select Insurance.
What's the Liability?
March 31, 2021 11:30 - 32 minutes - 59.5 MBWe had the chance to catch up with our Insurance go to guy - Frank Macdonald from Select Insurance. Frank has been a friend of the podcast from day one. The last time we spoke it was all about disinfecting services for covid - 19 so this time around, we find out what's new, talk family and how he's been adjusting in his business. Great advice and insight into the Cares Act, wage and hour policies and more.
Our first quarter wrap - up
March 30, 2021 11:30 - 13 minutes - 25.4 MBWe've been learning and doing so much - today we're checking in, sharing more on what's to come and recapping some recent highlights. Ed Sheehan decides to go for a pedicure - his first ever!
More Leadership Development
March 25, 2021 14:04 - 38 minutes - 70.8 MBAnother installment of Strategies and Insights for success in your business. Regardless of your size - these tips are for creating a strong foundation. Whether you're leading a company or a family, Pete helps us to understand the important things we must get right - no matter what. Starting with Culture we cover Hiring, Liability, Communication and More - Notebooks Out.
Leadership Development
March 23, 2021 14:59 - 22 minutes - 41.4 MBOur Insperity experts are back to talk with us about Leadership Development Strategies. Join Ed, Joe and Pete for an introduction to this round of our HR series and come back on Thursday for more.
Meet the PMP with David Marshall
March 18, 2021 18:27 - 51 minutes - 94.5 MBTalk about Minding your Business? This week's PMP Spotlight takes us over to Arizona meet David Marshall, founder and owner of Arizona Pest Squad. We talk about his start in the industry - moving from the music business. Then here come all the challenges. Loss, Growth, marketing - it's all in here with so many tips for your business - you're going to need to listen more than once.
Leadership from the Start
March 16, 2021 18:06 - 23 minutes - 42.2 MBEd and Joe connect to talk about everything we've been learning in the past few months. There are more challenges in today's workplace than ever before so we all have to get better. We talk a little about Cuomo's business, company culture, tricks and tips our managers are using to stay connected with the team and foster the behaviors we're looking for.
Pest Control Spring Forecast
March 09, 2021 12:30 - 34 minutes - 63 MBEd and Joe are catching up, talking about our recent and upcoming episodes and getting us prepared for the spring. We get a lot of laughs in this episode and some great tips. Want to connect? Send us an email [email protected]
The Playbook for Engaging your Workforce
February 25, 2021 12:30 - 25 minutes - 46.5 MBFinishing up our chat today with Jill who is helping us tweak and adjust to the collective head whipping of hiring through the COVID crisis. If you listened to Part One, you'd know you should always be hiring. In today's follow up we hear more about what people want and how leaders can help support their teams.
Build your All Star Team
February 23, 2021 12:00 - 39 minutes - 72.4 MBWe're kicking off our Brand New HR Series this week. With our special guest expert from Insperity Jill Chapman. Jill is so full of knowledge and got us schooled on what's new in Hiring, employee engagement and even how to relate to the different generations at the office. Join us for this informative and enlightening series that's all geared at leveling up your team. From hiring to engagement, culture and leadership. Want to find out more about Insperity? Click Here
Networking Skills for Business Now
February 19, 2021 00:34 - 25 minutes - 45.9 MBWe've always shared how networking was and remains the key to our success in business. And while times and events have changed, we still say the same. Ed and Joe discuss some of the tricks that helped them get new business along with some new Networking Tips, you may be a little rusty, so it's time to Sharpen up.