Ep.045 Expedia Has No Idea How To Maximize Their Chat Bots

Work Wherever Podcast

English - April 28, 2023 14:00 - 28 minutes - 39.8 MB - ★★★★★ - 86 ratings
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Previous Episode: Ep.044 Why Carvana Is Leading The Way In What NOT To Do

Next Episode: Ep. 046 AI and the Plagiarism Problems

On this Friday's Roy's Rant" edition of the Work Wherever Podcast, Roy recounts his recent experience with Expedia. Their seemingly endless amount of chat bots have almost fully replaced any sort of human customer interaction. He warns of AI and technology tools fully replacing the human component of business; especially in customer service fields.

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