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EP 166 | Claudiu Murariu (InnerTrends) - Setting up your data stack for impactful retention analysis.

CHURN FM

English - May 18, 2022 05:00 - 42 minutes - 29.1 MB - ★★★★★ - 32 ratings
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Today on the show we have Claudiu Murariu, CEO, and co-founder of InnerTrends.

In this episode, Claudiu shared best practices on how to get started setting up data analytics tracking, metrics and properties to consider, and why a tracking plan is essential.

We then discussed how to identify and select your onboarding and activation metrics for companies at different stages in their growth cycle and we finished off by discussing how to effectively analyze churn and retention with your data.

As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly at [email protected]. Don't forget to follow us on Twitter.


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