E233 | Continuous Discovery as a Tool for Product-Market Fit and Churn Reduction with Teresa Torres

CHURN FM

English - February 21, 2024 15:00 - 45 minutes - 31.1 MB - ★★★★★ - 32 ratings
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Previous Episode: E232 | Transforming CS to Drive Sales and Secure Retention in an Economic Downturn with Mixmax's VP of Success, Elliot Kohtz

Next Episode: E234 | 6 Key User Onboarding Strategies Learned from HubSpot and Wistia with Andrew Capland

Today on the show, we have Teresa Torres, an internationally acclaimed author, speaker, and coach.

In this episode, Teresa shares her insights on using continuous discovery as a crucial tool for achieving product-market fit and effectively reducing churn. She explains how her approach helps product teams make informed decisions by integrating continuous customer feedback into their daily processes.

We then discussed the impact of continuous discovery on product development, showcasing Teresa's strategies for aligning product offerings more closely with customer needs. We wrapped up by exploring practical steps for implementing continuous discovery practices to enhance customer retention and drive product success.

As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly at [email protected]. Don't forget to follow us on Twitter.

Mentioned Resources:

Product Talk Org Continuous Discovery Habits book Riverside Awkward Silences

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