Effectively Communicating With Clients - with Jon Hicks, Counsel at Netflix

English - February 12, 2020 22:54 - 31 minutes - 29.2 MB
Management Business chinabusinesslaw chinabusinesslawpodcast chinalaw chinalawyer lawinchina Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

3:00 - The most common disputes with employees at companies.

4:00 - How Jon handles disagreements with colleagues/internal clients

5:45 - Does a legal training get in the way of good communication?

11:15 - Why you should never surprise someone with your decision

12:10 - Coaching managers to communicate well on terminations

13:45 - How to impart legal concepts using non-legal language

16:00 - Lawyers and non-verbal communication mishaps

19:20 - Avoiding the temptation to want to look smart with clients

21:10 - Talking about the law in terms of fairness not rules

22:30 - How company policies can hinder effective decision making

27:00 - Handling political correctness, bad jokes, etc within companies

Producer