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All It's Quacked Up to Be

46 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 5 ratings

LineLeader by ChildcareCRM is the first and only unified platform for childcare organizations - offering full-featured customer relationship management (CRM) software, a family engagement app, and a center management system (CMS). Our podcast episodes feature exciting guests within the ECE community who share their tips for successfully managing your childcare business operations, marketing and family engagement, and staffing.

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Episodes

2024 Trends & Insights for Scaling Australian ECE Businesses [Expert Panel]

February 19, 2024 23:00 - 52 minutes - 36 MB

Get ready to unlock the secrets to scaling and growing your early childhood business in this eye-opening episode! Join us as we dive into the dynamic world of the ECE industry and gain invaluable insights from our panel of experts. From the latest strategies in compliance and best practices to leadership training and team building, our esteemed guests share their expertise to help you take your childcare business to new heights.  Plus, we'll explore the innovative role of technology in enha...

Scaling for Success: Key Takeaways from the 2024 ECE Benchmark Report

January 19, 2024 22:00 - 59 minutes - 41.1 MB

Get ready to unlock the secrets to scaling and growing your early childhood business in this eye-opening episode! Join us as we dive into the dynamic world of the ECE industry and gain invaluable insights from our panel of experts. From the latest strategies in compliance and best practices to leadership training and team building, our esteemed guests share their expertise to help you take your childcare business to new heights.  Plus, we'll explore the innovative role of technology in enha...

Building a Preschool Empire: The Success Story of Julie Roy

October 12, 2023 15:00 - 1 hour - 45 MB

Ever wondered how a small Montessori preschool in a church basement could grow into a thriving chain of seven centres? Our guest for today, Julie Roy, a serial entrepreneur and childcare scaling expert, has done just that. She shares her thrilling journey navigating the challenges of expansion, acquiring culturally diverse schools, and maintaining excellence across all locations. Julie doesn't shy away from the gritty details of her journey. She recalls the hair-raising experience of turnin...

Scaling Success in Childcare: Julie Roy's Story of Determination and Quality

October 12, 2023 15:00 - 1 hour - 45 MB

Ever wondered how a small Montessori preschool in a church basement could grow into a thriving chain of seven centres? Our guest for today, Julie Roy, a serial entrepreneur and childcare scaling expert, has done just that. She shares her thrilling journey navigating the challenges of expansion, acquiring culturally diverse schools, and maintaining excellence across all locations. Julie doesn't shy away from the gritty details of her journey. She recalls the hair-raising experience of turnin...

How to Champion Change in Early Education and Public Policy with Cindy Lehnhoff

August 24, 2023 16:00 - 48 minutes - 33.4 MB

In this lively episode, we're joined by Cindy Lehnhoff, a true ECE superstar with over 36 years of combined experience as an educator and multi-site manager at La Petite and Learning Care Group. Now the Director of NCCA, Cindy's enthusiasm shines as we dive into the fascinating world of Early Childhood Education (ECE). Together, we'll discuss the ever-changing ECE landscape, especially after the onset of COVID-19. Cindy, with her extensive background, adds colorful insights about the challe...

What Australian Parents Really Want at Your Childcare Centre

June 14, 2023 22:00 - 7 minutes - 5.22 MB

Are you still struggling to find out what a real Australian parent want from your childcare? Listen in to our under 10 minute podcast to walk through what Australian parents are looking for when they search for care, it might not be what you think! Discover new trends that is coming through the new generation of families. Give us your feedback on what you want to hear next!

Marketing Your Childcare Center From the Ground Up with Ruth Ann Rose

March 22, 2023 15:00 - 35 minutes - 24.5 MB

Ruth Ann has a strong history in outside sales, and her expertise lies in executing hyperlocal marketing plans. She enjoys working with business owners to create, employ, and measure ROI for marketing strategies. However, even with the earnest desire to produce effective marketing, most small business owners lack the time to educate themselves on local store and optimized Internet marketing. And that’s where she shines. Check out her childcare strategies blogs: https://rb.gy/vtsaac And get...

Get Your Ducks in a Row: Down Under - 2023 Benchmark Report Walkthrough

March 17, 2023 01:00 - 25 minutes - 17.5 MB

Have you heard about the 2023 Benchmark Report? We’ve got you covered! Dive deep into the challenges of the parent experience and what tips or tools can be used to help solve these problems. Listen to our podcast hosted by experts Selene & Pikka from LineLeader as they go through key takeaways from the report in this lively discussion. Download 2023 Benchmark Report - https://lineleader.com/en-au/2023-benchmark-report-download

2023 Benchmark Report Walkthrough: Down Under, for Australian Childcare Providers

March 17, 2023 01:00 - 25 minutes - 17.5 MB

Have you heard about the 2023 Benchmark Report? We’ve got you covered! Dive deep into the challenges of the parent experience and what tips or tools can be used to help solve these problems. Listen to our podcast hosted by experts Selene & Pikka from LineLeader as they go through key takeaways from the report in this lively discussion. Download 2023 Benchmark Report - https://lineleader.com/en-au/2023-benchmark-report-download

Black History Month Roundtable: Celebrating Culture and Progress

February 21, 2023 02:00 - 35 minutes - 24.1 MB

During Black History Month, we honor the remarkable achievements and contributions of Black individuals who have helped shape our world in countless ways🌎  At LineLeader, we're joining the celebration with a special podcast episode featuring a Black History Month Roundtable.   In the episode, different members of our team share their thoughts on the significance of Black History Month, how they celebrate, diversity in education and the workplace, and more🙏    We invite you to join us in th...

ChildcareCRM is Now LineLeader: The How, The What, and the Why Should I Care?

December 21, 2022 18:00 - 49 minutes - 34.4 MB

Tune in and discover how to: -Manage your entire family journey with less work -Increase family and staff retention -Automate necessary but time-consuming tasks for your staff -Improve performance across your business -Get more time back in your day to focus on what matters most Plus, get an audio walkthrough of the only unified platform that includes full-featured CRM software (customer relationship management), parent engagement app, and CMS (childcare management software) together in one...

Grow Your Childcare Center's Brand Like a Pro with Michael Tasner

June 28, 2022 19:00 - 51 minutes - 35.2 MB

Michael Tasner started his own web design business at 15 years old. Now he's the CEO of Local Child Care Marketing and Parent Marketing as well as a published author of several Marketing how-to books. Michael and his team of marketing experts help childcare businesses create digital marketing strategies and systems that build their audience, reduce customer acquisition costs, and increase enrollments. Learn more about Parent Marketing and their services here: https://parentmarketing.com/

Tips for Effective Team Building in Early Education

April 25, 2022 23:00 - 28 minutes - 19.4 MB

Beth Cannon is an ECE mentor, speaker, and professional team builder! She loves helping childcare leaders find their purpose, simplify their processes, and create policies that engage and inspire their teams. For more support for developing leaders and building strong teams, check out these resources: Free Master Class - 3 Secrets to go from Chaos to Clarity - April 26, May 3, or May 5 Stuck to Strategy Academy - 12-week Group Coaching Program - starts May 9 Owners + Director's FaceBook Su...

How to Create a Culture of Contribution with Chanie Wilschanski

March 22, 2022 21:00 - 40 minutes - 27.7 MB

Chanie Wilschanski, Host of the Schools of Excellence Podcast, is an Early Childhood Leadership Coach, CEO, and Founder of Schools of Excellence. Chanie has worked with hundreds of EC Directors and School Owners who are working to build a School of Excellence with higher staff retention, teacher motivation, parent partnership, and collaborative culture. Download resources to build a culture of contribution: https://schoolsofexcellence.com/blame?utm_medium=partner&utm_source=childcare-crm&ut...

Top Tour Secrets From a Childcare Millionaire with Brian and Carol Duprey

March 04, 2022 17:00 - 37 minutes - 25.9 MB

Brian and Carol Duprey are certified child care coaches, best-selling authors, and motivational speakers. Having 10 centers of their own, they've learned the ins and outs of how to host a childcare tour that converts. Discover best practices and tips from childcare experts in this episode.  GET THEIR BOOK: Child Care Millionaire: Tour Secrets is made up of 67 Tactics and Tips to help the tour giver sell more effectively, increasing tour conversations and making the center more profitable. G...

Manage Leads and Grow Your Waitlist the '2022 Way' with Beth Fiori

February 07, 2022 23:00 - 14 minutes - 10.3 MB

Tiny Treasures Preschool has been serving children in Northern California since 1997. Founded by owner Beth Fiori, Tiny Treasures’ goal is to develop the self-esteem, education, and social skills of young children. As Tiny Treasures began to grow, Beth saw a need to modernize lead management and parent communications.    She searched for lead management software that could organize family contact information in one place, automate lead follow-up, and let parents schedule tours online. After...

2022 Childcare Business Trends with Matt Amoia and Scott Wayman

December 14, 2021 20:00 - 43 minutes - 30.1 MB

In this episode, Matt Amoia of ChildcareCRM, Scott Wayman of Kanagrootime, and Sierra Rossing of ChildcareCRM discuss best practices for growing your childcare organization in 2022 based on ChildcareCRM's 2022 Building Blocks for Success report. For the past eight years, we’ve analyzed aggregate data from our expanding customer base—composed of more than 500 childcare organizations with over 4,000 locations across 5 countries—to identify insights and recommendations to scale your childcar...

2022 Childcare Business Trends with Matt Amoia and Scott Wayman

December 14, 2021 20:00 - 43 minutes - 30.1 MB

In this episode, Matt Amoia of ChildcareCRM, Scott Wayman of Kanagrootime, and Sierra Rossing of ChildcareCRM discuss best practices for growing your childcare organization in 2022 based on ChildcareCRM's 2022 Building Blocks for Success report. For the past eight years, we’ve analyzed aggregate data from our expanding customer base—composed of more than 500 childcare organizations with over 4,000 locations across 5 countries—to identify insights and recommendations to scale your childcar...

How to Be a Childcare Rockstar with Jamarrion Tabor

November 08, 2021 17:00 - 44 minutes - 30.3 MB

In this episode, Sierra Rossing is joined by childcare business owner, Child Care Success Academy member, and 2021 Child Care Rockstar - Jamarrion Tabor. Jamarrion is doing amazing things in the Atlanta metro area where she is the proud owner of two 24-hour child care centers. Tulips 24 Hour Learning Academy and Madalyn’s House 24 Hour Child Care Center are committed to offering quality child care for inner-city children. Jamarrion shares how she got started in the childcare industry and ...

How to Operate In Childcare Licensing Excellence with Lakeshia Nnamani

October 26, 2021 16:00 - 31 minutes - 21.4 MB

Lakeshia Nnamani consults childcare business owners, like you, on how to build high-quality preschool programs so you can maximize profits, attract your ideal parents and stand out in the educational community. She supports early childhood leaders by focusing on kindergarten readiness, teacher development, and licensing compliance. In today's episode, Sierra and Lakeshia discuss the importance of operating in licensing excellence so you can achieve your business goals and see your center g...

3 Connections Between Staff & Family Retention with Beth Cannon

September 30, 2021 00:00 - 46 minutes - 32.1 MB

Do you feel like you're losing valuable staff and enrollments? Fortunately, there's a light at the end of the tunnel... Employee and family turnover can take a toll on both your mental and physical health, as well as the financial health of your childcare organization. However, Beth Cannon is sharing 3 ways you can retain both your staff and enrolled families. Subscribe to ChildcareCRM: The Blog so you never miss a tip or training: https://blog.childcarecrm.com/ Download the Guide to Boos...

Strengthen and Build Your Childcare Business with Tony D’Agostino

August 19, 2021 11:00 - 50 minutes - 34.8 MB

Tony D’Agostino, Founder/CEO of Inspire! Care 360, has spent over 10 years as an early learning and childcare owner of up to six childcare centers in Western New York.  He has extensive experience in early childhood as an owner and operator and also led the development of over 6900 hours of early learning curriculum, the 9 Key Development Areas.  Prior to the early learning space, Tony led practices in Human Resources (Recruiting, Onboarding, Benefits, Employee Life Cycle, Outplacement, Cons...

The Most Important Part of the Touring Process with Andrea Dickerson

August 12, 2021 11:00 - 35 minutes - 24.4 MB

In this episode, Andrea Dickerson discusses the MOST important part of the touring process right now for 2021. Discover how to handle virtual tours, walk-ins, and scheduled tour appointments with ease, as well as how to get the 'yes' for enrollment from your touring families. Andrea Dickerson is the founder and CEO of IOWNADAYCARE.COM, an organization committed to empowering and equipping childcare business owners. As an award-winning childcare CEO and Entrepreneur, Andrea has been recogniz...

Strategies for Hiring and Improving Staff Retention with Chanie Wilschanski

July 29, 2021 20:00 - 37 minutes - 25.7 MB

Chanie Wilschanski is an Early Childhood Leadership Coach and CEO of Schools of Excellence. Chanie began her journey over a decade ago, teaching toddlers at the acclaimed Preschool of the Arts in New York City for 8 years until she continued her path into high studies and earned her Masters in EC and Special Education. In 2015, she started training teachers and school leaders on the HOW part of creating excellence in their schools. In this episode, we’ll be focusing on Chanie’s tips for b...

Build Email Marketing Campaigns Like a Pro

July 07, 2021 15:00 - 47 minutes - 32.3 MB

There are a lot of factors to consider when you’re trying to market to prospective parents or keep your enrolled families engaged with your center. In this episode, some of the industry's best marketing minds will provide you with tips and tricks for developing better email campaigns to help you grow your business and receive a higher ROI (return on investment). This episode features a recording of a recent round-table discussion webinar. To watch the full webinar, visit: https://youtu.be/...

Define and Attract Your Target Audience with Clouta

June 24, 2021 15:00 - 37 minutes - 25.7 MB

In this episode, Sierra Rossing shares how to define your target audience, how to establish personas for your ideal families, and the importance of tailoring your marketing efforts. Andrew Kilday and Robert Cowperthwaite, Co-Founders of Clouta, join the podcast to discuss their lead generation solution that integrates directly with ChildcareCRM. Listen to Megan Bowling's episode about enrichment programs: https://open.spotify.com/episode/3GvnfSZKytzR0LFlH8bmCU?si=qTVa_VvYRS6at1KgsGfB6w&dl_...

Differentiate Your Center Through Enrichment Programs with Megan Bowling

June 16, 2021 15:00 - 21 minutes - 15.1 MB

Megan Bowling is the Vice President Stretch-n-Grow International and an Owner/Director of her own Stretch-n-Grow franchise in St. Pete, Florida. Through her years of experience in the ECE community, Megan knows how preschools can safely partner with programs like Stretch-n-Grow to enhance their curriculum, engage their children, and excite their parents. Learn more about Stretch-n-Grow here: http://stretch-n-grow.com/ece/

Design the Ideal Email Marketing Campaign with Brian Strauss

May 27, 2021 18:00 - 43 minutes - 30.1 MB

In this episode, we're joined by Brian Strauss, Demand Generation Specialist at ChildcareCRM. Brian has a background in both marketing and childcare and now focuses on developing targeted marketing campaigns to drive awareness and interest in ChildcareCRM’s product offerings. To read more about building professional email campaigns, read our recent article: https://blog.childcarecrm.com/6-tips-for-stronger-email-marketing-campaigns

The Key to Authentic Parent Engagement with Genevieve Carbone

May 19, 2021 16:00 - 25 minutes - 17.5 MB

Genevieve Carbone, Head of Marketing with Kangarootime, recently published a blog titled “5 ways to increase parent engagement”. In this episode, we discuss COVID-19’s impact on how childhood educators are able to connect with families and what you can do to encourage family retention and engagement at your childcare center(s). Read Genevieve's article, '5 Ways to Increase Parent Engagement': https://www.kangarootime.com/blog/5-ways-to-increase-parent-engagement/  Download ChildcareCRM's B...

3 Keys to Unlocking More Enrollment Conversions with Julie Wassom

May 04, 2021 20:00 - 36 minutes - 24.9 MB

Converting enrollment inquiries to center visits and registrations can seem overwhelming, especially with so many other demands on your time and talents. However, there are 3 actions you can take to improve your enrollment conversions...  Respond rapidly to inquiries  Practice effective conversion skills  Initiate continual follow-up Julie Wassom is an internationally-recognized expert in child care marketing and she coaches and consults childcare owners who are interested in developing...

The Impact of ChildcareCRM & Procare's Integration with Gina Emch and Francie Dudrey

April 22, 2021 16:00 - 18 minutes - 12.8 MB

Sierra Rossing of ChildcareCRM and Francie Dudrey of Procare Solutions speak with Gina Emch about her experience with both ChildcareCRM and Procare.  This episode specifically focuses on how these solutions have improved her business performance and how the two-way integration between these platforms have enhanced and simplified her centers’ operations. Interested in the integration between Procare and ChildcareCRM?  https://www.childcarecrm.com/integration/procare

Best Practices for Using Winnie to Generate More Leads with Sara Mauskopf

April 05, 2021 20:00 - 39 minutes - 27.2 MB

Sara Mauskopf is the CEO and Co-founder of Winnie, a marketplace for daycares and preschools helping millions of parents across the United States in their search for childcare. Sara has a background in consumer technology and product management, having worked at Postmates, Twitter, YouTube, and Google. Prior to her professional pursuits, she graduated with a Computer Science and Engineering degree from MIT. She’s also a mom of 3 young children. To sign up with Winnie today, click here: http...

From Stuck to Strategy with Beth Cannon

April 01, 2021 19:00 - 33 minutes - 23.4 MB

Beth Cannon is an international speaker, educator, and entrepreneur known for her passion for engaging leaders and inspiring teams. With 25+ years of diverse experience, she has a lot of valuable insight and knowledge to share! In this episode, Beth discusses how to create a positive company culture, how to retain staff, how to become a better leader, and more! Ready to gain confidence and clarity in your purpose, processes, and policies?  Join https://bethcannonspeaks.com/stucktostrategy ...

Establish a Millionaire Mindset with Andrea Dickerson

March 19, 2021 17:00 - 45 minutes - 31 MB

Andrea Dickerson is committed to empowering and equipping childcare business owners with proven management solutions to systemize, organize and maximize their childcare business and their life. Andrea has created several success tools to help empower you to go and grow to the next level and to keep going to reach your highest potential. In this episode, we discuss how to 'Establish a Millionaire Mindset' so you can reach your goals and grow enrollment by defining your target audience, clar...

Generate More Online Reviews to Grow Enrollment

March 10, 2021 19:00 - 18 minutes - 12.9 MB

Today we’re going to be talking about ‘how to generate more online reviews'. Now, this is actually part 2 in my digital marketing series so be sure to go check out part 1 if you haven’t already. Reading reviews which indicate good quality and services create an online reputation that customers can trust. In fact, customers are 63% more likely to trust and buy from a company with reviews. Winnie: https://winnie.com/providers Kinside: https://www.kinside.com/caregivers

Optimize Your Enrollment Strategy with Lisa Henkel

March 04, 2021 18:00 - 30 minutes - 21.1 MB

Lisa Henkel serves as Vice President of Education and Training at ChildcareCRM. Prior to ChildcareCRM, Lisa served in operational and marketing roles for a childcare organization that used ChildcareCRM regularly! If you've ever wondered, 'what should I be emphasizing in my marketing and touring efforts to increase enrollments?' then this episode is for you! Download the Building Blocks for Success Report: https://startthejourney.childcarecrm.com/building-blocks-for-success-0

How to Measure Your Business Performance with Scott Wayman

February 23, 2021 12:00 - 43 minutes - 29.6 MB

Scott Wayman, CEO and Founder of Kangrootime joins Sierra Rossing on ChildcareCRM: The Podcast to discuss why he became interested in the childcare industry, how he started Kangarootime, and the importance of measuring key performance indicators for your childcare business. To learn more about KPI's for your childcare organization, watch Kangrootime's webinar with Audra Wilson-Russell, CPA, MBA: https://www.kangarootime.com/blog/top-5-kpis-every-center-should-track/

Digital Marketing Tools to Grow Your Childcare Center

February 11, 2021 13:00 - 12 minutes - 8.57 MB

It's no secret that more parents than ever before are turning towards digital resources when searching for childcare providers. Discover what tools are essential for your childcare business in this Digital Marketing series with your host, Sierra Rossing.

Digital Marketing Tools to Grow Your Childcare Center - Part 1

February 11, 2021 13:00 - 12 minutes - 8.57 MB

It's no secret that more parents than ever before are turning towards digital resources when searching for childcare providers. Discover what tools are essential for your childcare business in this Digital Marketing series with your host, Sierra Rossing.

Increase Family Retention Rates with Genevieve Carbone

February 04, 2021 13:00 - 17 minutes - 11.8 MB

Discover how to retain families after enrollment and what they are looking for in a childcare center when they decide to switch providers. Register for Kangarootime's Black History Month Webinar: https://rb.gy/djjtdh Get 3 months FREE with Kangarootime: https://www.kangarootime.com/learn-more/

Meet Today's Parents Where They're At with Dani Christine

January 13, 2021 15:00 - 34 minutes - 23.7 MB

In today’s episode, we're joined by childcare business owner, consultant, and industry influencer, Dani Christine.  We’ll be addressing her experience in childcare, how she and her team adjusted to the COVID pandemic, and how to grow your enrollment by meeting today’s parents where they’re at.  Find Dani on Youtube: https://www.youtube.com/danichristine Follow Dani on Instagram: https://www.instagram.com/danichristineconsulting/ Visit her website: https://www.childcaresites.com/

Manage Your Online Presence with Kris Murray

December 09, 2020 18:00 - 25 minutes - 17.8 MB

Kris Murray joins ChildcareCRM: The Podcast to discuss the importance of managing your online presence, including the essential platforms you need and how to develop a strong message for your audience!    Visit Kris Murray's website: https://childcaresuccess.com/ Visit ChildcareCRM's website: https://www.childcarecrm.com/

Meet the NEW ChildcareCRM with Mike Hook

December 03, 2020 15:00 - 20 minutes - 14.2 MB

Today we’re sitting down with Mike Hook, the Director of Sales at ChildcareCRM to discuss our NEW ChildcareCRM product that has been specifically built for smaller operators looking for a marketing and engagement solution.

"Get to Know Us" with Asheley Bonner

November 24, 2020 23:00 - 18 minutes - 13 MB

Get to know ChildcareCRM with the Director of Talent & HR, Asheley Bonner! In this episode, we discuss Asheley's professional background, her plans to grow ChildcareCRM from a HR perspective, and her outlook on the company's culture. Stay tuned for further episodes and DM us on Instagram, Twitter, or Facebook if you have a request about a certain topic or would like to see a special guest featured on our podcast!

"Get to Know Us" with Matt Amoia

November 02, 2020 14:00 - 17 minutes - 11.9 MB

In this episode, we sit down with ChildcareCRM's CEO, Matt Amoia, and discuss his background in the industry, the changes he foresees in the Childcare industry, and his vision for the future of ChildcareCRM. Stay tuned for further episodes and DM us on Instagram, Twitter, or Facebook if you have a request about a certain topic or would like to see a special guest featured on our podcast!

Why Story House Chose ChildcareCRM

September 25, 2020 19:00 - 9 minutes - 6.47 MB

In today’s episode, we sat down with Stacey Gauld from Story House Early Learning in Australia. Story House has locations in Victoria, Queensland, and New South Wales. Continue listening to hear about Story House's experience with ChildcareCRM and hear some of Stacey's tricks of the trade for how to best communicate with parents. To learn more, visit us online at our website! Follow us on Instagram Like us on Facebook Follow us on Twitter Follow us on LinkedIn