FAQ: 2020 Visa Chargeback Guide

Visa is the world’s largest card network, with an annual purchase volume that exceeds $1 trillion. Nearly every merchant that accepts credit cards accepts Visa, and so it is vitally important for merchants to understand Visa’s chargeback rules, especially as they relate to fighting fraudulent chargebacks that come through the Visa network.

A solid grasp of these rules can help merchants win disputes, prevent chargebacks, and lower their chargeback rate. Of course, some of the rules are more relevant to common chargeback situations than others. What are the most important things for merchants to know about Visa chargebacks?

What are Visa Chargebacks?

When a cardholder files a dispute with the issuing bank that provides their Visa-branded credit card, the transaction becomes a Visa Chargeback, also known as a Visa Dispute. A transaction can be disputed whether it was made online, in person at a retail store, over the phone, or via mail.

Full Text:
https://www.chargebackgurus.com/blog/visa-chargebacks

©Chargeback Gurus 2020
Production: Courtney Freeman 
Narration: Phil Claffey